| Who Are
We?
We have been selling children's bedroom furniture online since 2001. Our goal has always been to provide excellent customer service, and we've certainly been successful. Please read our eBay Feedback or visit our testimonials page to see what others have to say.
Why Buy From Us?
Sometimes we get asked why our
prices are a little bit higher than our competitors'. The extra
time and money we put into making sure you get your furniture,
undamaged and in a timely manner sometimes means we cannot offer
the lowest price, but I can guarantee you will not be able to
find the same high level of customer service and accountability
from any other vendor. In other words, you get what you pay for.
:)
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We keep a full
inventory so are able to ship most orders within 48 hours
(excluding weekends and holidays). Most of our competitors
order your furniture from the manufacturer only AFTER you have
placed your order, so that is an additional delay of 1 to 3
weeks.
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We handle all
freight claims for you. Our competitors make you file a claim
with the freight company, which is a long, drawn-out hassle at
best, and at worst they will not compensate you for the cost
of the replacement parts.
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We stock all
replacement parts, so are able to ship them to you at no
charge within 24 hours. Our competitors have to order the
parts from the manufacturer. Not only will they charge you for
the parts and make you file a freight claim to recoup your
money, but you'll usually have to wait 1 or 2 weeks just to
get the parts.
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Excellent customer
service and accountability - you will always deal with Drew or
Lisa. This is our business and we take great pride in making
sure every customer is satisfied with the quality of the
product as well as with the way they were treated. Chances are
slim that you will get the business owner when you call one of
our competitors. You'll be lucky to get the same person twice.
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We use
custom-built oversized pallets and surround the product with
1/8" hardboard. Our competitors often ship the furniture
loose, which dramatically increases the chance of damage.
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