Back to previous page

Frequently Asked Questions Q: What is your return policy? A: Return & exchange are accepted up to 14 days after the date of purchase. Used, installed, or unwrapped parts are non-returnable. Shipping fee is always non-refundable. Please contact me first so I can authorize a return or exchange. On the return box, please write "RETURN" or "EXCHANGE" and the item number for ID purpose. Q: Do you combine shipping? A: Yes, I do combine shipping. For US customers, please refer to the shipping chart provided to you in the listing. If there is none or it gets too confusing, ask me. For international buyers, please contact me for a shipping rate. The total weight of the items will determine the rate of the combine shipping cost. Q: When can I expect my order to arrive? A: I try my best to ship out within 2-3 business days after payment is cleared. If there is an emergency situation, a notification will be sent to you via ebay messaging system. Shipping & delivery will not be made on Saturday, Sunday, and holidays. No exceptions on this even with NEXT DAY AIR shipping method. Q: If there is a delay in delivery or a loss, what can be done? A: Delay in delivery time due to the shipping company's fault can happen sometimes. If such cases arise, please understand that it's not my fault since transit time is beyond my control. I am not liable for losses and damages. You can contact me on this and I may be able to do a partial salvage on your behalf. Q: If a problem arises, what can be done? A: If there is a problem, please email me to resolve the issue. Don't leave me a negative feedback without contacting me first. Selling on ebay is my 2nd job, so please understand that I cannot always be on the PC checking and answering your emails. Allow me 24-48 hours to get back to you. Thanks for taking the time out to read my ramblings. ;) Show all 10 FAQs Q: Listing mistakes... A: I try my best to give you a clear and detailed description of the item that you are making a purchase on. However, I am only human so I do make mistake(s) along the way. In such a situation, if I catch the mistake(s), I will email you. If not, you can email me and we will work our way through the problem(s). Q: Listing pictures... A: The pictures in the listings to me are a form of description. Hence, please refer to the listing pictures for identification and description purposes. (In rare instances, I may put the wrong pictures into a listing and if this happens, I am so very sorry.) Q: Out of stock and substitutions... A: Sometimes, the out of stock situation will occur and if it does, I will try my best to look for a replacement. If I cannot find the replacement, I will email you. I reserve the rights to make substitution on parts. Don't worry about this since I will replace the parts that have the same value & quality as the ones in the listing. Q: Defective parts... A: If a part is defective, please contact me and we can see what can be done. I will make good on the defective part only. Sorry, but I am not responsible and liable for time and labor cost. Q: How to obtain your tracking #... A: I make a habit of entering the tracking numbers into the paypal system late in the afternoon, so you will probably get yours the next day. Your tracking # will be sent to the email address that you registered with paypal. Please allow 24 hours before your tracking # is validated. Also it's important to keep tab on the progress of your package(s).

View this member's Reviews & Guides.

View this member's My World page.

To create your own About Me page, click here.