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Payment and Checkout Info
We
accept PayPal,
Visa/MasterCard
Please
note the following when using PayPal:
- Your
PayPal account must be a US account, not
international.
- Checks
will be held for five business days to clear. (10 days
for international checks.)
- Please
call us at (626) 442 0471 or (626) 442 0400 for any
inquires. Our business hour is Monday - Friday 9:00
a.m. - 6:00 p.m. PST.
We
appreciate prompt payment and look forward to your
business in the future. Please make your payment within
the next twelve hours so we can get the product out to
you as soon as possible.
We are
not responsible for carrier transit time. This
information is provided by the carrier and excludes
weekends and holidays.
Note that transit times may vary, particularly during
peak periods or inclimate weather conditions, and that
delivery times frames will need to be extended for any
processing time frames in excess of 1-2 business days.
WE DO
NOT SHIP TO THE FOLLOWING STATES:
Hawaii (HI)
Alaska (AK)
American Samoa (AS)
District of Columbia (DC)
Federated States of Micronesia (FM)
Guam (GU)
Commonwealth of Northern Marianas (MP)
Commonwealth of Puerto Rico (PR)
Virgin Islands (VI)
WE DO NOT SHIP INTERNATIONALLY. WE DO NOT SHIP TO
CANADA.
WE DO NOT
SHIP TO PO BOXES OR APO/FPO ADDRESSES.
We may
ship each product separately from different warehouses.
We
cannot ship on weekends and we do not offer
Saturday, Sunday or holiday delivery
We
cannot select which shipping company will deliver
your product. This might affect you if you live in a
rural community without certain types of delivery.
We are
not able to combine shipping at this time.
Returns
are permitted and must be initiated by the buyer within
14 days from delivery date.
In order
to return an item you must contact us to request a
Return Merchandise Authorization Number (RMA).
All
non-defective, undamaged products are subject to a 15%
restocking fee (except where prohibited by law) if
returned opened or in a non-factory sealed box. There is
no restocking fee for damaged or defective products.
Basic
Return Criteria
Your return must include the following or it will be
rejected by our warehouse and returned back to you:
-
Original packaging
-
Original shipping label / packing slip
- All
accessories
-
Manuals, warranty registration, etc.
-
Unexpired Return Merchandise Authorization (RMA)
number for the correct product. This can be obtained
by you either from our website or from our customer
service people.
- RMA
number written on the outside shipping box or on the
return label. The RMA number must not be written on
the manufacturer's product box.
Basic
Return Processing
- If the
merchandise is returned on time, in like-new
condition, and conforms with the returns policy, then
a replacement order will be prepared and shipped, OR
the purchase price excluding shipping will be refunded
to your PayPal account.
- Please
allow up to ten days from shipment for your return to
arrive at our Returns Warehouse because the delivery
times vary depending upon the shipper.
- Your
return will be processed by the Returns Warehouse
within 5-7 business days (excluding weekends and
holidays).
- Risk
of loss for product being returned is yours during
shipment between you, our returns center, distributor,
or manufacturer, or back to you. Title to the product
being returned remains with you until acceptance by
returns center, distributor, or manufacturer.
Special Return Policy
Defective
products can only be returned in exchange for the exact
same product, or at the sole discretion of Buy, the
purchase price will be credited to the credit card used
for the original purchase (or, if possible, through the
original payment method such as PayPal). Defective
products may only be returned within 14 days of the date
your product left the warehouse (regardless of when you
actually took delivery of the product).
Once your
return is processed, and is verified to meet the basic
criteria above and to be defective, your replacement
order will be sent to fulfillment. How quickly your
replacement product ships after that depends on product
availability.
For
products that we verify to be defective, we will
reimburse you for your original shipping expenses,
provided that your defective return must be shipped via
ground shipment only. If you return your product via a
faster, more expensive shipper, you incur the expenses
yourself and any request for reimbursement will be
denied.
Buy in
its sole and absolute discretion shall be the sole
determiner of whether a product is in fact defective.
Q:
Do you have more information about this product?
A: Unfortunately, we have no more information
about the product other than what is listed on the
product page.
Q:
Is this item new or refurbished?
A: New items are marked NEW in the title or
description. Refurbished items are marked REFURBISHED in
the description.
Q:
What is wrong with refurbished items?
A: Nothing. Qualified technicians inspect,
adjust, and test each product so it is like-new or
almost-new, and up to the manufacturer's standards
before it can be resold.
Q:
Do you combine shipping charges or offer discounts on
bulk purchases?
A: Not at this time.
Q:
Sales Tax
A: You must pay sales tax if you ship to:
California. By law, sales tax is automatically computed
on products and shipping charges.
Q:
I'm out of the country. Can I ship to the US?
A: If your PayPal account is valid, and you ship
to an address within the 48 continental United States,
then you can place an order.
Welcome
to power.freaks, The Internet Superstore, where you'll
always find the latest and greatest brands at prices you
can afford. With millions of products in categories
ranging from auto parts and tools to electronics,
cosmetic goods and more, we've got whatever it is you're
craving 24/7, all year long. Still need a reason to shop
at power.freaks? Read on, to hear why our over 10
thousand customers shop with us every time!
Low Prices, Great Deals!
Why pay more when you can pay less? That's our motto.
And let's face it, everyone loves to find a bargain.
It's human nature. So, in response to human nature,
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Bigger Selection, Better Buying!
You want it? We've got it! In order to provide the most
hassle-free shopping experience online, we are
constantly working with our suppliers to add new
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and that's why we work with our distributors every day
of the week to ensure that all the hottest products are
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Customer Service!
It's no surprise that power.freaks has become the
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At Buy, we ensure the integrity of every order by using
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Plus, with our advanced encryption, firewall technology,
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Award Winning!
And as if our broad selection and low prices weren't
enough, we've got the kudos to prove our cool. Buy was
named one of the Top 50 web sites yet again in 2007 by
Internet Retailer. In 2006 Buy was named one of the best
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Shopping Experiences" by Blast Radius.
Want Even More? Read on!
By now, we feel pretty confident that you can see the
value in shopping at Buy, but just to be on the safe
side, we've decided to let you in on what our over 10
million customers already know: At Buy, you'll find all
the stuff you could ever want with low prices,
award-winning service, and a secure transaction system.
So, do yourself a favor, and check back daily for deals
so hot, it'll up your cool factor! Now, how's that for
service! |