Don't hesitate to contact us (626)827-3806 M-F 9:30am-5:00pm (pacific time), If you need to order more or another delivery method.

Please Read Everything Carefully Before You Place A Bid. Don't Hesitate To Email or call Us If You Have Any Question About Anything Of Our Product.

General Policy:

• No pick up, Item price is for online transaction only.

• If buy more than 1 item within same invoice, you can get the combine shipping rate when you use the checkout (welcome to contact us, if have any problem).

• Usually, order will be process within 24 hours (except weekends and holidays), if payment received before 12pm pacific time, order still can be process within the same day.

• In addition to shipping costs, costs handing such as packing materials, labor, boxes and label will be included.

• Office hours: Monday to Friday 9:30am to 5:00pm (Pacific time).

• We will leave feedback after we get the feedback from the buyer

• If you are not satisfy with the purchase, remember to please contact us before you leave a feedback. Leaving feedback means you have already graded this transaction. Contacting us first will bring the best result to any issues or concerns.  We promise to resolve the issue at our best to meet your satisfaction.  We appreciate your great support and positive feedbacks.

• Contact us: email <proautotools@ymail.com> Tel: <626-827-3806> (office hours: M to F 9:30am to 5:00pm pacific time)

Retune or Exchange Policy:

• Please inspect all items by the time it arrived. Customer must contact us within 7 days after the date of package arrived via email or phone call for all claims of shipment problem.

• Since all of our products are sold as brand new, all damaged products are considered damage during transit.

• We will NOT be responsible for any lost or damage.

• USPS does not included any insurance compensation.  Unless you added the insurance coverage.

• UPS included up to $100 insurance.  If your item is more than $100, but you did not buy additional insurance, the maximum compensation will be $100

• If you did have insurance, and received damage item or lost package, please contact us within 7 days to help you on the process claim.  If the claim is approved and after we get the compensation from shipping carrier, we will re-send the item to you ASAP. 

• If the product you received is not what you purchased, missing parts or manufacturer's defective, we will gladly replace it at no charge. However, it may be necessary that you can provide a photo to show us the problem before we issue a return label for you.

• Buyer is responsible for returning the item in its original, resell able condition (must have all original parts and packaging, never install).

• If you buy the wrong item, we can offer refund for the item price (s/h fee is not included) after we receive the item in original condition.

• All the FREE shipping item, if buyer request to refund, need to charge $5.00 restocking fee