30 Day Money Back Guarantee

We glad to offer a 30 day money back guarantee if the merchandise arrives back in undamaged, new condition, packing material included. The product must be returned at your expense to place of purchase.

Warranty For Pulsar Products

The warranty lasts for 10 years on the pro audio cables, at least one year on all other products, from the day of purchase. It will repair or at its option replace without charge any product that proves to be defective in materials or workmanship. Retain sales slip or proof of purchase. Warranty does not include malfunction caused by accident, misuse, contact with solvent chemicals or malfunction caused by other audio equipment. This warranty excludes all incidental or consequential damages. The maximum liability shall not exceed the actual purchase paid by you for the product. For Warranty Service, the product must be returned at your expense to place of purchase. Include a copy of your transaction receipt or proof of purchase. The repaired or replacement Pulsar product will be returned to you at our expense.

Domestic Shipping

Actual flat rate shipping costs are shown for each products in the description, to the lower 48 states. Other residents please contact us with full address, item number/quantity prior bidding. All customers will receive an automated email with the tracking information.
Notice: Some of the spam filters are blocking the emails from UPS and USPS. We are not responsible for undeliverable emails, tracking informations.

Shipping Method:USPS Priority Mail for 1-3 Lb domestic packages,
UPS Ground for 4 Lb and up to domestic locations.
All international orders will be shipped by USPS.

Shipping Insurance: All shipments sent by UPS are insured, with no additional cost. For USPS deliveries, the insurance is an optional service and charge. During checkout, you will be asked if you desired to buy insurance or not. We are not responsible for lost packages without insurance. However, all the shipments are trackable with USPS delivery confirmation number or UPS tracking number

Feedback:

Bluescape LLC will leave positive feedback, upon receipt of payment.