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  Home > eBay Stores > queenstarry> About the Seller Add to My Favorite Stores
queenstarry
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Queenstarry - Your favourite Online Shop


About Us

Queenstarry is Hong Kong based trading company found in 2006. We sourcing and distribute latest high quality consumer product to worldwide .

Terms & Conditions

  • All listing descriptions as indicated above are based on manufacturer's packing information.  Please read through all descriptions and terms before placing a bid.

  • We reserve all right to refuse high bidders having negative, hidden feedback, all non-registered bidders or bidder with unpaid history.

  • Bidder must agree our total price = [product price + postage fee + insurance fee (optional)] before bidding.

  • Please DO NOT bid if you don't agree with our terms.

Payment Details

  • We accept Paypal payment only!  Please note we do not accept money order, personal check or bank transfer.

  • If you have no Paypal account, then you still can use your credit / debit cards to pay via Paypal.

  • If you paid by e-cheque via Paypal, we will send the item(s) to you after the payment was cleared.  It normally takes 5-7 business days for payment processing.

  • Payment is expected to be completed within 3 days after auction closed.  Unpaid auction will be forfeited and eBay may suspend unpaid buyer account.

  • All items are sent out as ¨gift〃 format.

Delivery Details

  • Item(s) will be shipped out within 2 working days (expect Hong Kong public holiday and Weekend) after receipt of a verified payment.

  • No local pickups are allowed. 

  • All items are directly shipped out as ¨gift〃 by normal international airmail via Hong Kong Post Office (http://www.hongkongpost.com).  It normally takes approximately 7-18 working days for arrival.  Some countries like ITALY, SPAIN, CANADA and BRAZIL may take longer due to long-time local custom check.

  • Hong Kong Post Office will not provide any tracking number for normal international airmail.  It is highly recommended the buyer to pay insurance (sent by registered mail with tracking number provided) if the buyer wants the item being insured.  We are not responsible for any loss of the mail if the item is not insured. 

  • We only ship the item(s) to the address according to eBay information. Buyer should make sure their shipping information (include door no and shipping address) in eBay platform is correct.  We are not responsible for any loss of the mail if the shipping information is incorrect.

  • We do not ship the item(s) to P.O. Box.  We will not take any responsibility for the loss of the mail if buyer insists on shipping the item to P.O. Box.

  • Please contact us in the period of 28 to 35 days from dispatched if you don't receive the item(s).  Otherwise, we would assume that the item(s) has been received.

Return Policy

  • All transactions are final and no refund will be given.  The only case to return the item is the defective or wrong item.

  • Defective or wrong item will be offered replacement only, no refunds or credits will be given.

  • All defective situations must be reported within 3 days upon receipt of the items.  After our confirmation of item returning acceptance, the item must be returned as a resalable appearance with original packing to our side within 28 days from the date of our confirmation of item returning acceptance.

  • All returned items must be marked with eBay ID, buyer email address, item number and returning reasons (in English) for our process.  It may take up to 5 working days to process the returned item(s) after receipt.  If you do not mark above information for us, we are not able to follow up your case.

  • Buyer should be responsible for the shipping fees of returned item(s).

  • Shipment fee and insurance are not refundable in any case.

  • All sales for personal care product are final, returns are not possible due to hygiene reasons.

When you have some problem about the item, Please contact our custom service first .For more smooth to follow up your case, please mark down your eBay ID, email address, item number & returning reasons in returning item ( in English) and also notify us with details by email after item sent out..


Contact us

  • Our office hour is MONDAY to FRIDAY, 09:00 - 18:00 (Hong Kong Time, GMT+8:00).  Please contact us at email address: angelacymak@yahoo.com if you have any inquiry or suggestion.  All questions will be replied within 2 working days.
  • We are also a eBay professional seller that is very much willing to comply to Right Owner's interest and policy.  Please kindly contact us instead of eBay if you think we are in violation of your interest and we will take the action immediately.
  • In order to achieve “win-win” business, we advise communication before leaving feedback if there are any problem.
  • Once the item was arrived at a satisfactory condition, please leave us a POSITIVE feedback with a "PERFECT 5 STARS" Details Seller Ratings (DSRs) and we will do the same for you.

FeedBacks
User:rneck6( 224Feedback score is 100 to 499)  Date:Nov-22-09 07:40:44 PST
Praise: item was just as described thanks
User:boydmahoney( 256Feedback score is 100 to 499)  Date:Nov-22-09 06:53:39 PST
Praise: excellent thanks
User:barjocke( 63Feedback score is 50 to 99)  Date:Nov-22-09 00:51:09 PST
Neutral: Did only work for one week
User:luv_sunshine( 5 )  Date:Nov-21-09 21:51:32 PST
Praise: Item as described; works great! Thank you!
User:crazymom2002( 144Feedback score is 100 to 499)  Date:Nov-21-09 15:56:20 PST
Praise: Good communication and great item. Seller Recommended.
User:kyri1810( 20Feedback score is 10 to 49)  Date:Nov-21-09 12:36:17 PST
Praise: its not take 1km its only 100 metres
User:kyri1810( 20Feedback score is 10 to 49)  Date:Nov-21-09 12:36:17 PST
Praise: 100 metre only
User:kristen1967( 17Feedback score is 10 to 49)  Date:Nov-21-09 08:39:16 PST
Complaint: took an extremely long time to deliver the product
User:jcaptj( 25Feedback score is 10 to 49)  Date:Nov-21-09 02:23:19 PST
Praise: delighted with item good price fast delivery thanks
User:khb11( 272Feedback score is 100 to 499)  Date:Nov-20-09 14:27:54 PST
Praise: Thanks for the great transaction
User:3xrrr( 35Feedback score is 10 to 49)  Date:Nov-20-09 14:24:14 PST
Praise: Item is exactly how they described it...Thank You
User:takayakovani( 102Feedback score is 100 to 499)  Date:Nov-20-09 09:13:45 PST
Praise: Well...it works, but it scares my little dog...lol, he will adjust! Thanks!!!!
User:cameronheather( 171Feedback score is 100 to 499)  Date:Nov-20-09 04:30:47 PST
Praise: fantastic have just ordered another for my other dog
User:wrt_rlt( 13Feedback score is 10 to 49)  Date:Nov-19-09 14:40:04 PST
Praise: The price, product and fast shipping is excellent. I am very please. Thank you
User:balloyarn( 27Feedback score is 10 to 49)  Date:Nov-19-09 11:44:04 PST
Neutral: Item is cheap and really doesn't work right
User:rafael2548( 218Feedback score is 100 to 499)  Date:Nov-19-09 07:51:30 PST
Neutral: Can be better.
User:kimperk17( 229Feedback score is 100 to 499)  Date:Nov-19-09 06:49:20 PST
Praise: my dog and house are now getting along much better
User:miz10086( 18Feedback score is 10 to 49)  Date:Nov-19-09 06:21:20 PST
Praise: thank you great item recieved this morning
User:aledaniel( 145Feedback score is 100 to 499)  Date:Nov-19-09 05:13:28 PST
Praise: All ok, thank you very much.
User:belamba12( 209Feedback score is 100 to 499)  Date:Nov-19-09 02:23:27 PST
Praise: Highly recommend these sellers. Super fast comms and super fast delivery. Thanks
User:belamba12( 209Feedback score is 100 to 499)  Date:Nov-19-09 02:20:25 PST
Praise: Super fast service as always. A credit to eBay. Many thanks++++++++++++++++++++
User:9188davida( 47Feedback score is 10 to 49)  Date:Nov-18-09 19:17:59 PST
Praise: a great item ,good communication,wood buy again.thank you david
User:qadeer-2008( 12Feedback score is 10 to 49)  Date:Nov-18-09 16:18:10 PST
Praise: excellent
User:kaiser101( 18Feedback score is 10 to 49)  Date:Nov-18-09 15:21:26 PST
Praise: Many thanks
User:nickmfcollins( 36Feedback score is 10 to 49)  Date:Nov-18-09 14:50:18 PST
Praise: took a little long to get here
User:scrumpyjack73( 245Feedback score is 100 to 499)  Date:Nov-18-09 13:27:35 PST
Praise: Great product thanks.
User:605ranson( 8 )  Date:Nov-18-09 11:48:48 PST
Praise: received with thanks iterm looks good many thanks
User:vanesa13.1983( 66Feedback score is 50 to 99)  Date:Nov-18-09 11:40:53 PST
Praise: ok
User:rahul2k4( 7 )  Date:Nov-18-09 06:40:47 PST
Praise: Top ebayer!!!
User:smokemiester( 45Feedback score is 10 to 49)  Date:Nov-17-09 19:21:38 PST
Praise: all was good
User:rl3_1( 86Feedback score is 50 to 99)  Date:Nov-17-09 12:59:06 PST
Praise: Received thanks. Good price & no problems with delivery.
User:nurse_3700( 50Feedback score is 50 to 99)  Date:Nov-17-09 05:34:45 PST
Praise: works wonderful easy to use
User:sue40sue09( 4 )  Date:Nov-16-09 14:12:39 PST
Praise: Works great!! Thanks so much!!!!!
User:squalohornet( 82Feedback score is 50 to 99)  Date:Nov-16-09 13:13:48 PST
Praise: all ok!!!! THank's
User:kev3753( 407Feedback score is 100 to 499)  Date:Nov-16-09 07:33:07 PST
Praise: very quick receipt of goods well packaged item exactly as described
User:pozhobbit( 28Feedback score is 10 to 49)  Date:Nov-15-09 18:12:08 PST
Praise: nice transaction
User:86429722( 68Feedback score is 50 to 99)  Date:Nov-14-09 23:45:20 PST
Praise: Good and fast salesman
User:jaws5948( 81Feedback score is 50 to 99)  Date:Nov-14-09 17:21:33 PST
Praise: very happy
User:macranch2( 28Feedback score is 10 to 49)  Date:Nov-14-09 16:04:43 PST
Praise: Good service and product, I'll shop again with you.
User:2311christina( 4 )  Date:Nov-14-09 05:17:16 PST
Praise: I have not tried it yet. It looks just like the picture.
User:22096969( 2 )  Date:Nov-14-09 04:25:02 PST
Neutral: IRECIEVED ITEM ON 12/11/09 NSTRUCTIONS NOT VERY GOOD
User:pufyk23( 95Feedback score is 50 to 99)  Date:Nov-14-09 03:29:42 PST
Praise: ebayer ok
User:stevekeenan( 224Feedback score is 100 to 499)  Date:Nov-13-09 18:25:14 PST
Praise: Suuuuuperfast service -- thanks!!!
User:vladtaja( 56Feedback score is 50 to 99)  Date:Nov-13-09 12:36:02 PST
Praise: Thanks a lot. A++++++++
User:siming13( 159Feedback score is 100 to 499)  Date:Nov-13-09 06:10:59 PST
Praise: as described v good
User:meisjulie( 85Feedback score is 50 to 99)  Date:Nov-13-09 05:51:40 PST
Praise: Good stuff! Very good seller. Fast deivery! Very setisfied!
User:spacemonkeypop( 10Feedback score is 10 to 49)  Date:Nov-13-09 01:54:10 PST
Praise: good
User:jennifer5441( 133Feedback score is 100 to 499)  Date:Nov-12-09 23:44:35 PST
Praise: Brilliant - works very well thanks
User:geraoid21( 24Feedback score is 10 to 49)  Date:Nov-12-09 14:19:09 PST
Praise: very happy with this purchase would recomend
User:stuart4752( 343Feedback score is 100 to 499)  Date:Nov-12-09 13:37:49 PST
Praise: great thanks
User:polonii( 6 )  Date:Nov-12-09 10:08:23 PST
Praise: Excellent product, speedy delivery
User:devji.minat.patel( 3 )  Date:Nov-12-09 07:27:58 PST
Praise: Quality of the Product seems to be Good & close to Genuine......
User:teggsy161( 26Feedback score is 10 to 49)  Date:Nov-12-09 03:58:25 PST
Neutral: No mention in item description that you need to buy extra equipment so it works
User:twinflamejewels( 4 )  Date:Nov-11-09 07:27:21 PST
Praise: Fast shipping, product as stated
User:abac1611( 62Feedback score is 50 to 99)  Date:Nov-11-09 07:20:22 PST
Praise: bon deal rien a dire
User:tdybr2005( 95Feedback score is 50 to 99)  Date:Nov-11-09 05:38:14 PST
Praise: It works great.
User:bilal_ali( 22Feedback score is 10 to 49)  Date:Nov-11-09 03:21:29 PST
Praise: A***** WOULD BUY AGAIN
User:jday8781( 67Feedback score is 50 to 99)  Date:Nov-09-09 21:30:54 PST
Praise: 30 days to receive item. Battery died immediately.
User:gerty59( 110Feedback score is 100 to 499)  Date:Nov-09-09 17:43:06 PST
Praise: Awsome service!!!!!
User:tonnieroe( 75Feedback score is 50 to 99)  Date:Nov-09-09 13:06:59 PST
Praise: Seems to be good so far, took a long time for the shipping.
User:iq_shop2003( 150Feedback score is 100 to 499)  Date:Nov-09-09 12:07:41 PST
Praise: Great ty.very fast service .
User:iq_shop2003( 150Feedback score is 100 to 499)  Date:Nov-09-09 12:07:13 PST
Praise: Great ty.very fast service .
User:rosegarden720( 2148Feedback score is 1000 to 4,999)  Date:Nov-09-09 08:30:39 PST
Praise: EXCELLENT SELLER THANK YOU
User:lbj_19( 44Feedback score is 10 to 49)  Date:Nov-09-09 08:24:25 PST
Praise: Great communication. Professional. A++++
User:gerry5725( 65Feedback score is 50 to 99)  Date:Nov-09-09 07:11:22 PST
Praise: Well pleased with item and service
User:harleymama57( 128Feedback score is 100 to 499)  Date:Nov-08-09 17:11:21 PST
Praise: fast shipping, looks good, aaaaa++++ transaction
User:rafela26( 20Feedback score is 10 to 49)  Date:Nov-07-09 22:34:52 PST
Praise: Good ebayer
User:helenp3103( 23Feedback score is 10 to 49)  Date:Nov-07-09 08:44:52 PST
Praise: Excellent product, speedy delivery
User:lora7127( 32Feedback score is 10 to 49)  Date:Nov-07-09 07:03:27 PST
Praise: excellent service, you cant get better service than this. thank you so much
User:theiglookid( 56Feedback score is 50 to 99)  Date:Nov-06-09 18:26:14 PST
Praise: Great
User:northernexplorationsupply( 94Feedback score is 50 to 99)  Date:Nov-06-09 17:14:57 PST
Praise: Excellent item. I like it....my beagle doesnt.....good tranaction...A+A+A+
User:killerdeal09( 69Feedback score is 50 to 99) Changed User ID (less than 30 days)  Date:Nov-06-09 13:32:28 PST
Praise: Thanks....A+++++++++
User:funifarm( 88Feedback score is 50 to 99)  Date:Nov-06-09 11:26:58 PST
Praise: It's working great.
User:paultudor10( 22Feedback score is 10 to 49)  Date:Nov-06-09 08:32:18 PST
Praise: ok,very fast !!!
User:chuck4014trucks( 193Feedback score is 100 to 499)  Date:Nov-06-09 05:23:49 PST
Praise: Just received- looks like a good product
User:toxicwasteexplorer( 40Feedback score is 10 to 49)  Date:Nov-06-09 02:38:13 PST
Praise: Good
User:icegroove( 56Feedback score is 50 to 99)  Date:Nov-05-09 23:22:47 PST
Praise: A+++! Great seller! Good shipping and communication! Recommend!!!
User:rylee0101( 40Feedback score is 10 to 49)  Date:Nov-05-09 18:19:33 PST
Praise: So sorry, forgot to leave feedback. Got item, perfect, thanks A++++++
User:teddymunchkin( 199Feedback score is 100 to 499)  Date:Nov-05-09 13:58:41 PST
Praise: my ghosh ive tried all sorts this stopped the barking instantly !A*****
User:rohslan( 357Feedback score is 100 to 499)  Date:Nov-05-09 13:48:18 PST
Praise: shipped safely, timely, buyer satisfied
User:chabeta( 176Feedback score is 100 to 499)  Date:Nov-05-09 05:26:21 PST
Praise: perfect thanks !!
User:richam101( 89Feedback score is 50 to 99)  Date:Nov-04-09 17:26:42 PST
Praise: THANK YOU
User:keyanna06( 18Feedback score is 10 to 49)  Date:Nov-04-09 12:51:40 PST
Praise: thanks nice one,,,,,,
User:blitzkid123( 16Feedback score is 10 to 49)  Date:Nov-04-09 12:47:50 PST
Praise: thanks very much!!!!!!!!!!!!
User:mills41403( 106Feedback score is 100 to 499)  Date:Nov-04-09 09:52:01 PST
Praise: great transaction good communication
User:dre0905( 201Feedback score is 100 to 499)  Date:Nov-04-09 00:20:15 PST
Praise: Nice Seller, good Communication. Thank u
User:kway757( 84Feedback score is 50 to 99)  Date:Nov-03-09 14:22:02 PST
Praise: fast delivery
User:retinkit( 18Feedback score is 10 to 49)  Date:Nov-03-09 11:35:26 PST
Praise: Went with general shipping...took 20+days! :)
User:fernx_x( 53Feedback score is 50 to 99)  Date:Nov-03-09 11:08:46 PST
Praise: A++
User:ccknudt8381( 204Feedback score is 100 to 499)  Date:Nov-03-09 09:34:40 PST
Praise: Awseome willbuy from again!!
User:ilovemypappion( 715Feedback score is 500 to 999)  Date:Nov-03-09 09:28:44 PST
Praise: Wonderful
User:ilovemypappion( 715Feedback score is 500 to 999)  Date:Nov-03-09 09:28:05 PST
Praise: Great
User:lillibet05( 25Feedback score is 10 to 49)  Date:Nov-03-09 03:38:37 PST
Praise: well packed and as described
User:ausarr( 761Feedback score is 500 to 999)  Date:Nov-02-09 19:08:25 PST
Praise: Your collars are great!!!!
User:aneechick( 16Feedback score is 10 to 49)  Date:Nov-02-09 16:33:33 PST
Praise: Quick shipping, quility not the best but you get what you pay for. It does work.
User:tcmjr1949( 34Feedback score is 10 to 49)  Date:Nov-02-09 12:35:38 PST
Praise: Comes all the way from Hong Kong so it takes a while, be patient if you order
User:glojuk( 891Feedback score is 500 to 999)  Date:Nov-02-09 09:32:40 PST
Praise: All good! Thanks for doing business with us! A+
User:tomtomtsi( 12Feedback score is 10 to 49)  Date:Nov-01-09 17:55:11 PST
Praise: good selller
User:shorn-7198( 90Feedback score is 50 to 99)  Date:Nov-01-09 17:08:47 PST
Praise: nice item. Thanks
User:dani-lee74( 23Feedback score is 10 to 49)  Date:Nov-01-09 15:59:46 PST
Praise: Sent promptly and quickly fixed faulty item. All is good now and we are happy.

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