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| Who / What is redsapphire ? |
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Sapphires are most commonly thought of as being blue. However, as any good gemologist should tell you, sapphires can also come in a variety of colors, including yellow, green or even white. The one color that a sapphire simply can not come in (by technical definition) is red.
At redsapphire, we've decided to tint the world just a bit differently. That's why you'll see a colorful variety of items on our site. You might see a 1959 calendar for sale the same week as a 1995 computer program. Or a comic book that you used to read when you were a kid next to a comic book your own kid reads. We might sell an old world globe for your living room or a new software atlas for your computer room. Chances are, you'll even see a sapphire or two. With new auctions added every week, we hope to maintain quite a variety of options for your viewing and bidding pleasure. Perhaps you'll want to open and bookmark this link: Have a great day, and Happy Bidding! |
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| Contact Information and Links: |
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Use eBay's Ask seller a question feature to send an email to the redsapphire Auction Administrator
Joke of the Day -- A new (clean) joke every day of the week, Monday through Saturday Auction Policies -- Opens a new web page containing the redsapphire auction policies |
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Check out the current list of redsapphire
To protect bidder privacy, when the price or highest bid on an item reaches or exceeds a certain level, User IDs will be displayed as anonymous names. For auction items, a bold price means at least one bid has been received.
Go see all current items for sale by this member. |
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What other eBayers have to say about redsapphire
To see all feedback for this member, go to the Member Profile page. |
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Detailed redsapphire Auction Policies
Shipping Destinations
We ship only to United States zip codes. This includes the 50 states, Washington, D.C., plus other official U.S. territories and destinations that have U.S. zip codes. These other areas are listed below, first by their two-digit "STATE" code and then by a description of the area.- GU -- Guam
- MP -- Northern Mariana Islands
- PW -- Palau
- PR -- Puerto Rico
- VI -- Virgin Islands
- AA -- Armed Forces Americas
- AP -- Armed Forces Pacific
- AE -- Armed Forces OTHER (Africa, Canada, Europe, Middle East)
Shipping Costs
The buyer pays shipping, handling and insurance costs.The specific shipping costs for each item are stated in advance in the individual item description, in the box just above the Item Specifications and Sales Policies -- Brief. When differently priced options are given, the buyer can choose which shipping method to use (and pay the corresponding price). Otherwise, we ship via the shipper of our choice, either US Postal Service or UPS (we usually prefer UPS), depending on size and weight of the object.
Shipping costs listed are maximum shipping costs. If you have the winning bids for multiple redsapphire auctions in the same week, total shipping costs are usually less than if you were to add up the shipping costs for each individual auction. In order to have reduced shipping costs, the items for which the bids are won need to meet the following criteria:
- They must be bids that closed in the same week (usually the same day); if you delay paying for winning bids one week and win a bid the following week, shipping costs will NOT be reduced
- The purchased item must be paid for within one week (reasonable delays for mailing a money order are accepted); again, because of the overhead and risk of holding items, reduced shipping charges are not available for delayed purchases
- The items must be shipped together -- at the same time and to the same address
- The purchaser must select the same shipping method for all items
- Lower shipping rates on multiple purchases are not available in all cases, especially on heavier items and to some remote destinations such as Alaska and Hawaii
Shipping Insurance
All items are shipped insured for the amount of the purchase cost (unless the Sales Policies in Brief for that item specifically states otherwise). This insurance protects against loss or damage in shipping. If an item is lost or damaged in shipment (which has occurred only three times in the past five years), then you need to contact us and we will file a claim with the shipper and work out replacement (if possible) or refund of purchase price.If the item was damaged in shipment (as visibly shown by outside damage to the packaging) then do not open the box or discard any shipping material; it may be necessary to show the damaged packaging to the shipper to file a claim.
Again, it is rare that we actually have to file a claim, but it is nice to know that the purchase is insured if necessary.
Special Shipping Requests
If special handling options (such as extra insurance or faster shipping) are desired, please request a quote for the additional shipping charges. It is best that you request this quote prior to bidding. Do not request "free" special handling for your bid; such requests are not accepted, as they would be unfair to the other bidders.Types of special shipping might include:
- Faster shipment and/or guaranteed arrival by a specific date
- Additional insurance valuation (the buyer must be able to provide proof of worth to the shipper for additional valuation over purchase price)
- State the auction item number(s) in question
- State the specific type of special shipping requested
- State your full street address, city, state and zip code
Acceptable Forms of Payment
Unless otherwise stated, we ship within three business days of receipt of cleared payment. We accept payment via:
- PayPal (includes American Express & Discover in addition to VISA & MasterCard as well as electronic checks)
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Money Orders (USPS Postal Money Orders preferred)
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Personal checks are NOT accepted any more.
However, you can still use the electronic checks currently offered by PayPal. These process faster than a mailed payment, and don't even cost you a stamp.
Sales Tax (Utah shipments only)
This item is shipped from the state of Utah. Any item shipped to somewhere in the state of Utah is charged 6.25% Utah sales tax on the total amount (including shipping costs).Some purchasers (such as resellers and certain tax exempt organizations) have tax exempt certificates that allow them to purchase items without paying Utah state sales tax. If this applies to you, you need to let us know and provide us copies of the appropriate sales tax exemption information (if you do not know what this information is, then this probably does not apply to you)
If you purchase an item and it is shipped to you outside of the state of Utah, you may be required to pay use or purchase taxes to your own state. This is between you and your state. We do not collect sales tax for items shipped to any state other than Utah.
Auction Returns Policy
All auction items are sold as-is, as described. That is why we try to include complete information (including weight and dimensions). Returns are rare, so please make sure that this item is for you before you even bid on it.We will consider returns in some cases (where there are extenuating circumstances) on a case-by-case basis. Requests for returns must be made within one week of receipt of the purchased item. If we do agree to accept a return, the item must be shipped back, insured, in the same condition as it was shipped to the buyer (if item was in a factory-sealed package, it must be returned unopened). Once the item has been received in the same condition we shipped out, a refund will be issued for the cost of the product (not including shipping, handling and insurance costs), minus a re-stocking fee of either 25% or $10, whichever is greater.
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NOTE: If you ever receive the wrong item, or an item that was materially different than
described, you can return it without any penalties.
However, as each item is described as it is, with pictures, approximate dimensions and weights, we do not see that happening. |
Examples where returns would be our fault, and thus penalty free:
- We ship the wrong item (purchaser wins a radio and we send a plate)
- Item is blatantly incorrectly described (item is stated as being made of gold, and is actually plastic painted gold)
- The item is not the item listed (item is listed as an original Picasso oil painting and turns out to be a copy of a poster)
Examples where returns are NOT likely:
- Purchaser changes their mind about buying an auction item
- Purchaser wants item to be higher value than stated (item listed as "gold-colored paint" and purchaser buys it expecting it to be guaranteed "24K GOLD")
- Purchaser hopes item is something that is not stated (item is listed as a "painting" and purchaser buys it hoping it is an original Picasso)
Again, since returns are rare (our goal is to have a 100% accurate description / shipping rate, so that we never advertise or ship an incorrect item), it is important that the bidder consider the item, review the description and only bid on items they are willing to purchase at their bid price.
Special NOTE: Computer Software Purchases
As is generally the case in software purchases from any store selling retail software, software purchases cannot be returned (software lost or damaged in shipment is, of course, still covered under the shipping insurance).Please read the product information (especially System Requirements) carefully when making your bid. The listing will almost always state the operating system for which the software was designed. Often software written for an older operating system will work on the later version. For example, software written for Windows 3.1 "or higher" will usually work on Windows 95.
However, in some cases, Windows 95 programs do not work in Windows 98 (it depends on the particular system, and varies from one user's machine to another). When you go to Windows ME, there is an even higher chance that Windows 95 programs will not work (some people will never even try to use a piece of Windows 95 software on Windows ME, while others will load and try everything).
Unless otherwise stated, the software we sell is in the same "new" condition as it was when it came from the factory. So, whether you purchase it new from us at a great deal, or new from a retail store at a higher price, you are getting the same software. However, keep in mind that (in either case), the software is designed to work on the stated operating system or systems listed, and is not guaranteed to work on other ones.
| Of special note, software stating Windows 3.1 "or higher" should work on Windows 95, but is, unfortunately, not guaranteed to work on Windows ME (and, in some cases, may have problems in some installations of Windows 98). |
This information appears to be a fairly standard policy among the retail software vendors we have talked to, so this is not some new or different policy. However, we wish to make sure that redsapphire customers know this information in advance so that there are no surprises.
Bidder's / Seller's Agreement
Purchasing at an auction is different than buying at a regular store. An auction usually involves an item that multiple buyers wish to buy, but the price is not set in advance. Each potential buyer bids on the item, hoping to be the winning bidder by bidding the highest amount, but also hoping to pay less than they are actually willing to spend. The winning bidder only becomes the winner by offering to pay more money than the other bidders.In brief, the seller wants to deal honestly and correctly define and sell an item at a good price. The buyer wants to deal honestly and buy the stated item at the stated price. What follows below are only some guidelines which sort of explain how such a transaction takes place.
The seller agrees to:
- Contact winning bidder promptly (usually within one business day) at the close of the auction
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Ship the item promptly (usually within two business days) after it has been paid for;
[the item is shipped insured against loss or damage] - Define the item as accurately as possible, including pictures and dimensions as available
- Not misrepresent an item (i.e. state that it is something that it is not)
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Identify when descriptive attributes are possible or likely, but not certain;
[for example, if an item is known to be brass, it will be stated as such; if an item is believed to be gold-plated, stated by an unverified source, the description may state: "item is believed to gilded brass, but this is not guaranteed"]
- Purchase item at the winning bid price
- Respond promptly to seller at the close of the auction
- Pay for item promptly after having been notified of final costs
- Understand that the item is sold "As-Is, As Defined"
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Not expect item to be something it is not guaranteed to be;
[for example, if the description states: "item is believed to gilded brass, but this is not guaranteed," then the buyer must use their own judgment based on appearance and measurements of the item]
If you have a question about an item or our policies, please ask it before you bid.
Ask a question by sending an e-mail through eBay's Ask seller a question feature.
- Include all pertinent information (item, auction number, site); the best reference for us is if you copy and paste the URL address in your browser while you are viewing the auction
- Please read the complete item description first, and then ask specific questions regarding the item
- Please ask questions only about current auctions; for history information on a closed auction, you should be able to refer to the auction site
The About Me page for redsapphire was last updated on 10 June, 2003
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