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Welcome to RitaStephens Jewelry!
Since the late 1970's we have been importing jewelry from the gold regions of Italy, Vicenza and Arrezzo, with their expert craftsmanship. Our travels have led us through Tsim Tsa Tsui in Hong Kong to the bazaars of Bangkok and Bombay. Jewelry factories in Istanbul, Israel and Spain have yielded us many beautiful and exotic pieces of jewelry. We have sold over a million pieces of jewelry since the 1970's through traditional channels. Now we bring our expertise and collection to the internet (with the help of our college educated and internet saavy kids).
Our success is based on the simple fact that the customer comes first and everything else follows.
Everything we sell is checked for quality, style and value. If you are not satisfied with any purchase, kindly return it for a full refund. No questions asked.
Guarantee: Buy with confidence! we want 100% customer satisfaction. If you are not satisfied for any reason, no questions asked return policy. Refunds given as money back including shipping charges.[U.S.A only] risk free!
Products
We sell mostly 14 karat solid gold jewelry - REAL GOLD - not gold filled or gold plated jewelry. We also carry some 10 Karat and 18 Karat items as well as a minimal amount of sterling silver jewelry. Please note that due to the manufacturing process, any weights and size measurements may vary by up to 10%.
Shipping
Most orders are processed and shipped within one to three business days of receiving the payment. We will contact the buyer for any order that cannot be shipped within this time frame. We ship US Postal Service, FedEx, or UPS - whichever method is most suitable for us depending on location and other factors. we ship within USA, Canada and worldwide. International shipment is only to paypal verified accounts. Free shipping is only for USA customers.
Returns
100% money back guarantee. For returns please ship to
Ritastephens
580 5th ave, Suite LL-085,
NY, NY 10036
Please include a copy of your invoice, when you return your items. There is no need for a return authorisation number for returns.
Customer Service
Please contact us at RitaStephens@gmail.com with any product questions or inquiries or call 212-730-1310.
Payment
We accept PayPal and Money Orders.
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