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Although
we are based in Sydney Australia we regularly ship our artworks
to many places all around the world.
We
do everything possible to insure that your artworks arrive
to you undamaged and in good condition. All Artworks
are are extensively packaged in protective foam or bubble
wrap and placed in thick walled cardboard export cartons for
extra strength and security. In the unlikely event that your
artworks arrive damaged during the shipping process, they
will be replaced with no extra charges to you.
Shipping
Details for Australian Buyers |
Buyer
pays all shipping and insurance costs.
- Postage
costs are A$10 per item for registered mail.
This amount is automatically billed and calculated in
the shopping cart at the time of purchase.
- Insurance
All artworks are sent by registered mail and fully insured.
This insurance is included in the cost of the shipping.
In the unlikely event that your artworks are damaged during
shipping, they will be replaced without you incurring
an extra costs.
- Delivery
time is between 3 - 7 days depending on where
you live. Artworks are usually shipped within within 3
days of your payment being received.
- Large
scale sculptures, paintings and prints on canvas
(over 90cmx60cm) have to be shipped via courier. This
usually costs between $20 and $30 within Australia. The
extra shipping cost will be billed in addition to the
$10 per item billed automatically in the shopping cart.
You will receive an exact quote via email based upon your
postcode prior to us sending your artworks. Your
order will not be processed and you will not be billed
until you have accepted the final shipping quote.
Shipping
Details for International Buyers |
Buyer
pays all shipping and insurance costs.
-
Postage
costs are usually about $10 - $20US per item.
This is done to insure that you get the most reasonable
shipping costs possible. You are only billed for exactly
the amount that it costs us to send you your artworks.
You will receive an exact quote via email based upon your
postcode prior to us sending your artworks.Your
order will not be processed and you will not be billed
until you have accepted the final shipping quote.
-
Delivery
time is between 7 - 14 days depending on where
you live. Artworks are usually shipped within within 3
days of your payment being received.
-
Insurance
All artworks are sent by registered mail and fully insured.
This insurance is usually between 1 and 2% of the purchase
price. included in the cost of the shipping. In the unlikely
event that your artworks are damaged during shipping,
they will be replaced without you incurring any extra
costs.
-
Large
scale sculptures, paintings and prints on canvas
(over 90cmx60cm) have to be shipped via international
courier. This usually costs between $30US and $100US depending
on the size and weight of the Artworks and the destination.
You will receive an exact quote via email based upon your
postcode prior to us sending your artworks. Your
order will not be processed and you will not be billed
until you have accepted the final shipping quote.
Frequently
Asked Questions |
Q.
Can I send this artwork directly to a friend?
A. Yes. We also offer a FREE gift wrapping service
Simply fill out the relevant details in the shopping cart
and your purchase will be sent gift wrapped with a special
card directly to whoever you specify.
Q.
How securely are your paintings shipped?
A. We do everything possible to insure that your artworks
arrive to you undamaged and in good condition. All Artworks
are are extensively packaged in protective foam or bubble
wrap and placed in thick walled cardboard export cartons for
extra strength and security. In the unlikely event that your
artworks arrive damaged during the shipping process, they
will be replaced with no extra charges to you. For more information
see shipping details.
Q.
What if after the Artwork arrives I wish to exchange it?
A. It's very important to us that you are happy with
the Artworks that you purchase. All of our paintings, prints
and sculptures are shipped to you with a 100% satisfaction
guarantee. If for any reason you are not satisfied with the
artwork, send it back undamaged within 90 days of receiving
for either an exchange to a different artwork or a refund
in the purchase price. Please note the refund does not include
freight or insurance costs.
Q.
Do you have a showroom or studio?
A. Yes. Our home and studio gallery is located on Dangar Island,
less than one hour north of Sydney in the picturesque Hawksbury
River estuary.
Q.
Is it possible to come to your studio gallery and view the
artworks before I purchase?
A.
You are very welcome to come to our studio gallery.
It is essential to make an appointment and give us
several days notice, as we are often away doing interstate
art shows. You can either call us on (international 612) 9985
8389 to make an appointment or simply email us with the details
of when you would like to come. We will then
be able to send you more specific details about how to get
here.
Q. Is it possible to be notified about your exhibitions and
when new paintings and sculptures are listed on the website?
A.
If you join
our mailing list you will receive regular updates regarding
our exhibitions, art shows and latest paintings and sculptures
available.
Q. Can I get this painting it in a different size or colour?
A. I would love to create a special paintings for
you. I often do commissions for people who have seen something
they like on the website but need something just a little
bit different. Sometimes it's important to emphasize a certain
colour. Or it could be a special theme that has a special
meaning for you. For more information on commissioning an
artwork please email
me
Q. Are your paintings and prints sent ready to hang?
A. Yes. The framed prints have hangers on the back
and can quickly and easily be hung right away. All canvases
have been carefully stretched across a strong timber frame
and have high quality framing wire or cord stretched across
the backs.
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Our
Artworks can be far more than just something for your eyes,
they can also nourish your soul and tantalize your mind. All
of our paintings and sculptures have been created with a very
special focus on love, happiness, tranquility and inspiration.
In
our artistic creations, we want to give joy and share our
love of life with others. Artworks have such an amazing power
to influence our thoughts and emotions, to uplift and also
inspire. We hope you will enjoy them for many years.
Sofan
Chan and Rochman Reese

Our Webmaster Cassia Chan-Reese
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