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Rocket City Sales, PO Box 7051
Huntsville, AL 35807-7051, USA
256-513-6334
Business hours are Monday thru Friday, 9am to 5pm CST.
Contact can be made through eBay Messages or by calling us at the number above and leaving a message.
Calls and e-mails are returned as soon as possible.
Why should you buy from Rocket City Sales?
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History. Rocket City Sales has been an eBay seller for over 8 years and a Certified eBay PowerSeller for the last 5 years.
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Customer satisfaction. Rocket City Sales has handled more than 14,000 transactions and maintains a 99.9% to 100% feedback rating. We also follow the Golden Rule (Matt 7:12) and go the extra mile (Matt 5:41).
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All items offered for sale are handled in-house. We carefully select, list, and ship each and every item sold, enabling us to offer our buyers a one-on-one, unique and personalized experience with each purchase.
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Accuracy. When you click on a listing, you will find factual information about each item, and in most cases an actual picture of the item you will receive.
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Friendly Customer Service. If you are just browsing, remember we are here if you would like to ask a question about this item, our shipping policies, combined shipping costs, payment policy, etc. We are here to help you, and do our best to answer your questions as soon as possible.
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We Discount Shipping. Our formula is: price shown for the 1st item (highest price), then 1/2 price for 2nd and 3rd items, and FREE SHIPPING on the 4th item when in the same shipment. More than 4 items, please request an invoice and shipping quote, we will provide you the best deal. Majority of items are shipped USPS, but we also utilize FedEx and DHL to offer a better shipping price to our customers.
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On-line Tracking. We provide all customers an e-mail with on-line tracking from our address to yours. This assures eBay buyers this seller has shipped the item purchased and buyer can monitor tracking as it travels to their address.
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Gift Wrapping is FREE. We offer free gift wrapping for your special gift. Just let us know the message we need to include and gift occassion (anniversary, b'day, graduation, etc.). Also let us know gender of recipient (male/female/child).
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Insurance is optional but . . . .please consider the optional insurance. We cannot be responsible for items that are lost or damaged during shipment. If you pay for insurance item is 100% insuranced (US only).
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Feel free to share a link to our eBay Store on your favorite blog, Facebook, MySpace, digg, e-how, linkedin,wiki, or Twitter pages.
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Our office hours. We are open Monday thru Friday 9am to 5pm CST. We are closed on weekends and most US holidays and some religious holiday's (ex: Good Friday). Items are not shipped on weekends, US holidays, vacations, family emergencies, during or after the event of natural disasters in this area (i.e., power outages, flood, tornado, hail, earthquake, ice, snow, etc.), until it is safe to ship.
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We hope you have a great day and look forward to you coming back to visit with us again, and please tell your friends, family, and co-workers about us.
We carry a large selection of books, Cookbooks, Magazine Back Issues, Bibles, Textbooks, Recipes and Favorites, along with a variety of other items. These include items such as Taste of Home Annual Recipe Cookbooks, Southern Living Annual Recipe Cookbooks, Cook's Illustrated and Americas Test Kitchen Cookbooks, Weight Watchers Cookbooks, Gooseberry Patch, Betty Crocker, Paula Deen, Rachel Ray, Crock Pot & Slow Cooker Recipe Favorites, Cookware, Vintage Glassware, Vintage Jewelry, Vintage Collectibles, Vintage Toys, Christmas Ornaments, Military Ornaments, Boyds Bear, Christmas Items, Santa Clause Items, Christmas Cookie Cookbooks, Cookie Recipes, Collectible Book Editions, and Large Print Editions.
US Buyers shipping/transit times for the 48 CONUS States:
First Class Mail arrives in approx 2 to 5 business days.
Media Mail or Parcel Post arrives in approx 10 to 14 days.
Priority Mail arrives in approx 3 to 5 business days.
Express Mail arrives in approx 1 to 3 business days.
*Residents of Hawaii and Alaska please add 7 to 21 days to each transit time.
**Residents of US Territories (Puerto Rico, Virgin Islands, etc.),
please contact us for specific delivery times to your location.
Effective October 20, 2008, eBay announced a new Accepted Payments Policy that requires all eBay sellers to only accept Paypal or Credit Cards for items purchased through eBay. The exception to this new policy is only for specific categories which can be viewed on eBay's help menu under Accepted Payments Policy. The grace period for this transition ended Jan 15, 2009. According to the new eBay Policy, sellers can no longer accept Muoney Orders and/or Personal Chiecks. However, we are concerned that many buyers may not be aware of this new policy therefore we feel it necessary to provide our buyers this information. If you have any questions about eBay's Policy for using this payment method, please be sure to read the policy stated above, or you are welcome to e-mail or contact us.
Greetings to all International Buyers/Customers
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We welcome your business and are honored when you choose items from Rocket City Sales.
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We take extra care in packaging items for all international sales and can offer secure shipping to most countries.
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We have been International eBay Sellers for over 8 years and Certified eBay PowerSellers for the last 5.
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We have a 100% delivery rate for all international shipments.
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We offer tracking service when requested from buyer. Buyer must upgrade to Priority Mail or Express Mail to receive tracking and insurance. Buyer is responsible for any additional fees required for this service.
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International buyers - Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/ buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the items up - do not confuse them for additional shipping charges.
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We do not mark merchandise values below value or mark items as "gifts" - U.S. and international government regulations prohibit such behavior.
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Items delivered to an international address are shipped within 48-72 hours of payment receipt.
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Items are not shipped on weekends, or US holidays, vacations, family emergencies, during or after the event of natural disasters in this area (i.e., power outages, flood, tornado, hail, earthquake, ice, snow, etc.), until it is safe to ship.
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