Rocky Point Auctions offers a unique product mix combining great service and value. Through a variety of resources, we search out great deals and pass the savings on to our customers. Our product mix consists of new and previously owned merchandise, all with our 100% satisfaction guarantee. While we are constantly expanding our product offering, our selection often includes well known brands. Be sure to check our store often for our latest finds! Better yet, subscribe to our store. Founded in 2004, we have served over 20,000 customers in more than 58 countries on six continents.

We also offer items for sale on a consignment basis. We offer our liquidity services to businesses and individuals alike . . . turning clutter into cash through our liquidity services. Our past consignment sales have included china, apparel, videos/books/cds, sporting goods and collectibles, just to name a few. Please contact us for more information regarding consignment sales.

Customer testimonies -

We greatly appreciate it whenever someone takes the extra time to follow up with a personal note. Here are a few we have received so far.

SATISFACTION GUARANTEED POLICY - We stand by all items we sell. We guarantee you will be satisfied with all of our products. If you are dissatisfied with any of our products, please contact us via email within 10 days of purchase to obtain return authorization. The item must be returned unused and in the same condition in which it was shipped, including any accessories or packing materials. The refund will consist of the purchase price minus shipping expenses once we have received and inspected the item. Items returned without prior authorization, in condition other than how it was shipped or with missing components will be subject to a restocking fee. Warranty claims for defective NEW items must be directed to the manufacturer.

PAYMENT TERMS - We hope to make every transaction seamless for you and us. We prefer PayPal because it offers the most efficient means for you to make payment and allows us to ship the package quickly and with fewer problems. We are happy to accept personal checks, money orders and cashiers checks. If you are making payment using these methods, we ask that you use eBay's check out system to let us know you are sending payment. Payment is due within 48 hours of purchase, or you must notify us how you are sending payment. Unfortunately, we occasionally have buyers that do not remit payment in a timely manner. We will file unpaid item claims and relist these items that are not paid within a reasonable time period.

SHIPPING PHILOSOPHY - We strive to provide our customers with fast shipping so you can receive your new purchase quickly. Just look at some of the comments in our feedback profile. We normally ship five days a week and usually ship your package within one business day of payment. We send an email letting you know when your order ships as well as having our shipping partners (USPS and FedEx) send you emails with tracking information. Our shipping & handling charges include shipping expense charged by our carriers plus a handling fee. Like most retailers, we include a handling charge to cover our packaging time and materials (e.g., boxes, tape, box filling, etc.) We strive for professional packaging, which we believe will be apparent once you receive our shipment. We are more than happy to combine items to reduce your expense, so just let us know if you want to do so. Finally, we are more than happy to ship almost anywhere in the world. To date, we have shipped to over a 48 countries on four continents. We only ask that you contact us ahead of time to determine the expense.

FEEDBACK - We are firmly committed to customer satisfaction. Despite our best efforts, problems do arise (e.g., lost packages, damaged goods, misunderstandings, etc.) and we do make mistakes. We do our best to work with you to quickly and fairly address these issues in the unlikely event they do occur. We expect your feedback to reflect how we resolve these issues and we do the same in our feedback for you. That said, there really are only two ways we can be sure you are satisfied with your purchase - an email from you stating you are pleased or the feedback you leave for us. Okay, if you are a great eBayer and always hold up your end of the deal, you can stop reading now. If not, just know that we always report non-paying bidders and we do (and have) leave negative feedback. We also file unpaid item claims with eBay and relist unpaid items.