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Custom Wheel Sales
About the Seller
 Custom Wheel Sales eBay Store 
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The Fine Print

Product Availability
Over 98% of parts ship within 48 hours of order placement. RT Tire Co. will do everything we can to ship your order as soon as possible and notify you of the estimated time of delivery. While many aftermarket alloy wheels are designed to use your car's original lug nuts or bolts, others require new hardware. It may be something as critical as differences in the wheel's lug seat design, Thickness, or something as simple as shorter lug heads to allow the wheel's center caps to fit. We recommend new lug nuts with every set of wheels. Wheel spacers are also required on a lot of custom applications, We also have wheel spacers if you need them. We include the correct lug nuts with all wheel and tire packages. Give us a call @ 1-800-358-3315 after your wheel purchase to arrange a wheel and tire package. Thanks for visiting our store.



Payment and Return Policy
We do not accept credit card or paypal payments to UNCONFIRMED address's. Orders paid by personal check will be held for 10 business days from date of deposit. Postal money orders and certified checks will be treated as cash and items will ship when payment is received. General Return Guidelines Within 30 days of receipt of your order, you may return products that:
  • 1. Are in their factory original packaging and shipping carton
  • 2. Have original manufacturer information labels and part numbers attached.
  • (The original factory carton must not be marked on or used as a shipping carton back to our facility.)
  • (As long as the parts are not damaged or have not been installed, we can issue a refund for the product only when your return meets these guidelines. The cost of handling and shipping will be credited only in those instances ONLY where the return is a result of our error.
  • A copy of your invoice and a letter of explanation as to why the product is being returned must accompany all returns. Incorrectly supplied items will be exchanged or refunded at our option. No refunds will be authorized after thirty (30) days. All items returned must be in new, unused condition for credit, exchange or refund.
  • Restocking Fees All approved returns are subject to a 20% restocking fee ($20 minimum) whichever is greater. This percentage does not include the original shipping and handling charges and only applies to the cost of the parts being returned. Shipping and package insurance on all returns is the responsibility of the customer. Unless notified else wise.
  • Returned parts require an RGA number and must be visible on the outside shipping carton. All return merchandise will be the responsibility of the customer until credit is issued from RT Tire Co. Any deviations from the restocking fees are at the discretion of RT Tire Co.



    Damage Claims
    Damage Claims The customer will need to contact the shipping company who delivered the package in order to initiate a damage claim. No matter whom you feel is at fault, the claim must be initiated with the shipping company. They will then be in touch with us for some of the particulars about the shipment. When the claim is confirmed, we can order a replacement for the damaged merchandise. RT Tire Co.cannot initiate claims for you; unless the package has been sent back to our facility due to damages in transit by the shipping company themselves.
     
     
    Feedbacks
    User:ashleyshanel( 25Feedback score is 10 to 49)  Date:Nov-24-09 12:56:37 PST
    Praise: Fast shipping!! great products. thanks
    User:birdandflower( 564Feedback score is 500 to 999)  Date:Nov-22-09 15:59:14 PST
    Praise: Answered all of my questions, One of the best sellers on eBay! BUY FROM HERE!
    User:tomreno123( 41Feedback score is 10 to 49)  Date:Nov-21-09 02:04:37 PST
    Praise: super seller
    User:kevinme2495( 15Feedback score is 10 to 49)  Date:Nov-20-09 07:22:21 PST
    Praise: 100% rating. Item was shipped from Ohio to Texas in 2 days.. Very great service.
    User:vsdiddy22( 47Feedback score is 10 to 49)  Date:Nov-19-09 05:34:28 PST
    Praise: Great Rims! Great Service! Fast Shipping! Great Price! Great Company!!
    User:68ralleysport( 29Feedback score is 10 to 49)  Date:Nov-18-09 19:40:47 PST
    Praise: great seller ,the wheels came fast and thier exactly what i wanted.....perfect!!
    User:motortown57( 180Feedback score is 100 to 499)  Date:Nov-18-09 11:52:03 PST
    Praise: Gracias!
    User:timothyoakley2009( 4 )  Date:Nov-17-09 13:06:25 PST
    Praise: EXECELLENT!!! Great wheels,Great price.Seller was very informative A 1 SELLER!!
    User:dkp50( 54Feedback score is 50 to 99)  Date:Nov-16-09 21:44:13 PST
    Praise: I am very satisfied with the wheels. Fast shipping, would do business with again
    User:*triple777racing*( 123Feedback score is 100 to 499) Changed User ID (less than 30 days)  Date:Nov-16-09 12:24:42 PST
    Praise: Super fast thanks GOD BLESS! ><>

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