You must use the payment link that will be sent to you in our winning bid notification. This email will contain all necessary payment instructions and pick up details. If you do not receive this email within a hour of the auction closing, please contact us at searscsr@genco.com. Check-Out Later: Within 2 hours of the end of the auction, you will be notified via email that you are the winning bidder. There is no need to contact us to arrange payment. Our email will contain a link to our checkout site where you will be able to pay for your item.

Please Note: All items must ship to the billing address of the credit card used for purchase. We can in no way make any exceptions to this policy.
Accepted Payment Forms: PayPal Visa MasterCard Discover **Note: Credit cards must be issued by US banks	We cannot accept Sears Gift Cards Cash Checks Money Orders Sears Credit Card

Before placing a bid on these items, please note our shipping restrictions below. Placing a bid means you have read and accepted the terms and conditions of our policies.

• Items normally ship within 10 business days of payment clearing but can take up to two weeks.
• Items are not shipped on weekends or holidays.
• Items shipped via UPS Ground or Common Carrier* freight.
• Shipping to the 48 continental United States only
• We cannot ship to Alaska, Hawaii, Guam, Puerto Rico or the U.S. Virgin Islands at this time
• Items cannot be shipped to P.O./APO Boxes.
• Sears is required by law to collect taxes and charges applicable sales tax in all states.
• Auction items are not eligible for store pickup.
• Bidder is responsible for paying all shipping costs.
• We do not combine shipping charges for any item(s).
• If LTL orders are cancelled after payment is made, shipping charges are non-refundable and buyer may be liable for additional shipping charges equal to the initial shipping charge to return the item to the warehouse
• PLEASE Contact Us before leaving any negative feedback. We are more than willing to work out any issues that may arise.

If you have any questions or concerns about the product prior to the completion of this auction, please contact our customer service department at searscsr@genco.com. Please keep in mind that due to the high volume of products not all questions can be answered in a timely fashion before the auction closes.

Any post-sale questions after you’ve complete the checkout should be directed to searscsr@genco.com. In the unlikely event that your product arrives damaged, or you need to contact Sears directly please use this contact address for all product related questions after you have received the item. Please put your auction number in the Subject line in order to process you request without additional delays. Note some items are listed new and some are scratch and dent / returns which may not be fully complete. Scratch and Dent items are sold as-is.

Sears wants your buying experience on eBay to be completely satisfying. Therefore, before leaving negative feedback please contact searscsr@genco.com with any concerns you may have regarding the product you received. We want you to be 100% satisfied with your purchase from Sears. Please do not use the eBay Contact Seller feature as this does not get sent directly to a Sears Customer Service Representative

Q. Where does this product come from? Are these items new?
A. All products are brand new and in the original packaging. These items are shipped directly from a Sears warehouse location.

Q. Can I pick up my item from the nearest Sears location?
A. These items are not located at a Sears Retail Store location and cannot be shipped or picked up at a Retail Sears store.

Q. What is your Sears return policy?
A. Sears can only offer return privileges if an incorrect item is shipped. If you receive an incorrect item, please contact Sears within 20-days of auction close.