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Secret Sneaker
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Maintained by:
secretsneakeronline ( 10652 )   
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We bring great deals on Mens and Womens running shoes and walking shoes. Including Mizuno, Asics, Saucony, Adidas and Nike running shoes. We also have Columbia, Hi-Tech, Timberland and NorthSide Mens and Womens boots. For kids we sell all types of Tsukihoshi shoes. Plus FREE SHIPPING on US orders!!
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FREE
SHIPPING WITHIN THE USA
We ship using USPS Priority Mail and USPS
First Class Mail for all
domestic orders, and for International orders we ship using USPS
International Priority Mail and USPS Express Mail. If you have a special
request please email us at
questions@secretsneaker.net.
Please see the Check-Out Later instructions below if you are buying more than 1 item. Please allow up to 7 business days to process your order, from the day payment is received in full.
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Payment
Our secure checkout system will give
you a choice to pay with Paypal, Credit card, or Money order. We do not
accept personal or business checks. If sending a money order, please be sure
to write your item number on the money order and send a copy of the winning
invoice. Payment is required within 7 days of the end of the auction. If
payment is not received within 7 days, the item will be re-listed, and an
unpaid item strike will be filed.
After checkout is complete, money orders can
be sent to:
Secret Sneaker
Internet Department
409 Granite Run Drive
Lancaster, Pa 17601
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Customer
Service & FAQ'S
If you have any questions please email us at
questions@secretsneaker.net.
You may also call us at our retail location at 717-569-6101 and ask for the
Internet Department. For quicker service and non-business hours, you can
email us 24/7. We are here to help and provide you with great customer
service.
Returns and Exchanges
We do accept returns on all
unworn new items within 3 days of receipt of the product. Please email us to
inform us of the exchange so we can work with you on having the item you
want to exchange for when we receive your item back. When sending your item
back please make sure the item is in some type of protective mailer or box.
Failure in following the return instructions will result in a $10 service
charge. Once the item arrives we will process your return for the full
purchase price less the original shipping. If you have a problem with your shipment please contact us
immediately so we can resolve the situation.
For exchanges the customer is still responsible for shipping the item back
to us, and paying the additional shipping for us to send the replacement.
Will taxes/duties be charged upon
delivery?
Yes, taxes/duties still apply in addition to the shipping fee you pay. For
an estimate of these charges, we suggest you contact your local customs
office or government.
Can we mark the item as a gift or sample?
Unfortunately, we are unable to mark any items that we ship as a gift or
sample. We mark the items with the price you pay for them. There is nothing
we can do to help you avoid paying taxes/duties upon delivery.
What happens if I don't pay within 7 days?
If payment is not received within 7 days of the end of the auction, the
checkout will expire and the item will be re-listed, and an unpaid item
strike will be filed. If the item is still available for purchase, we will
gladly reopen your checkout. Once payment is received, we will remove the
unpaid item strike.
Does the item come in the original box?
All items come in the original box unless noted in the auction.
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