DOMESTIC SHIPPING
INFORMATION
FREE DOMESTIC
SHIPPING We offer FREE UPS Ground
Insured or Priority Mail Insured shipping to buyers within the
Continental United States.
Orders shipped to Alaska, Hawaii, AA, AE,
AP military and other U.S. possession addresses will ship free of
charge via Priority Mail Insured.
Expedited Shipping: We can also ship via UPS
2nd Day Air Expedited shipping to Domestic U.S. Customers
(Continental U.S). for only $10.00.
INTERNATIONAL
SHIPPING INFORMATION
International
orders are offered the
following shipping options:
CANADA:
$15.00
for Priority Mail International (Includes tracking & Insurance)
$23.00
for Express Mail International Insured (Includes tracking &
insurance):
All International shipping options travel insured.
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ALL OTHER COUNTRIES
$22.00
for Priority Mail International (Includes tracking & insurance)
$27.00
for Express Mail International (Includes tracking & Insurace).
All International shipping options travel insured.
Special note to
international customers:
Some Governments impose
a Custom's Duty fee for the importation of goods purchased from
foreign Countries. If imposed, buyers are responsible for any costs
accessed. We recommend that you contact your local Custom's authority
for information on their tax policies for foreign purchased goods.
They will be able to outline if any tax fees are applicable for your
purchase.
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Is
there a shipping discount when multiple items are purchased at the
same time?
Certainly! If you wish to combine winning auctions to save on the cost
of postage, please wait until ALL
of your auctions close and request a combined invoice from us.
We will then send you an all inclusive total which includes bulk
shipment of all items won.
When
will my order ship?
Most orders ship within 2 business days of receipt of your payment.
You will receive a shipping confirmation with either delivery
confirmation or tracking numbers as soon as your order is on its way
to you.
Additional
Note to International Customers:
International shipment delivery times vary and are dependent on the shipping method selected and your geographic location.
You will be provided with a tracking number via email when your shipment is dispatched from our warehouse.
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|
Contact
Information & Phone Payments |
Please feel free to email us at
help@shadesaver.com with questions or if you should require additional assistance. We will be pleased to assist you throughout your transaction with
us. Shadesaver.com
151 N. Brandon Drive
Glendale Heights, IL 60139
Customer Support Phone: 630-622-0259 (9:00 am to 4:30 pm Monday-Friday)
Thank you for giving us the opportunity to be of service to you!
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ALL SALES ARE FINAL. NO REFUNDS OR CANCELLATIONS ARE OFFERED.
Shadesaver stands behind all items that we sell. All Products are guaranteed to be 100% authentic, first quality licensed goods and as represented in our listings. Should your merchandise be received defective or incorrect upon receipt, we'll be pleased to facilitate replacement for you, just email us at help@shadesaver.com for assistance. We are unfortunately unable to accommodate returns because of dislike or poor fit. We sell product at extremely low margin and are unable to operate profitably with a liberal return policy. Please take the above into consideration when you bid.
Our default method of payment is PAYPAL, but we also accept direct credit card payments via Visa, Mastercard, American Express, Diner's Club and Discover via our direct merchant account. Kindly phone our customer support phone number at 630-622-0259 if you wish to make payment direct using your credit card.
We ask that you kindly have your eBay item id and your credit card handy when you phone, to insure efficient order processing by our customer support agent.
We reserve the right to hold shipment until pending Paypal e-check payments clear at our discretion, if paid in this manner.
We request payment no later than 7 days from the end of auction. In turn, we promise to process and ship your order in a prompt and professional manner.
If you are a successful bidder, we expect you to follow through with the transaction and fulfill your part of the eBay buyer obligation. Please make sure that all of your concerns are answered before you bid and you completely understand the specific product being offered and other relevant details. If you should have any questions concerning your purchase, please email us at help@shadesaver.com for assistance. We're here to help!
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