All items are sold as/is with no warranty unless specifically stated under item report section.

We do not ship on your account. We do not do local pickup on our items..

Please email prior to bidding if you need a shipping quote.

 

We do respond to every email. We use the ebay message center.

If you did not receive a response from us, please call or try sending

an email from a different account, as we do not want our customers to feel neglected.

You can always reach us at ebay@manerino.com

 

Items we sell do not include any accessories. Power cords, cables, ac adapters, CD’s, software, etc are not included.

If you need a power cord, they are available during checkout. A/C adapters may be available, please check our selection of adaptors. Software & drivers should be available from the manufactures website.

 

Regardless of shipping carrier selected, most of our items will ship DHL or U.S.P.S. at our sole discretion. If the address is serviced by DHL, they will be used. Shipments to P.O. Boxes will resort to an extra charge. Flat rate US shipping is valid for the continental US; for Alaska, Hawaii and all US territories a surcharge will be applied.

 

Insurance is not included in our rates DHL does include insurance up to $100usd, additional insurance is optional, but recommended on items that have a value greater then $100usd

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International

 

Once the payment has been processed we make every effort to get your order out within one business day, we do observe all major US holidays. We are not responsible for service transit times. Transit times are provided by the carrier and exclude weekends and holidays. These transit times are estimates only delivery is not guaranteed within this time frame. Please be aware that transit times vary, especially during peak periods. Tracking numbers will be provided and sent the email address that you provide. Most of our items will ship DHL or U.S.P.S. at our sole discretion.

 

International packages will be declared for the full amount and correctly marked on customs forms. Please do not ask us to cheat on customs forms.

 

Customs, duties, and / or VAT taxes are the responsibility of the Buyer and are payable upon delivery. The taxes are not included, and we have no information about it.

 

Delivery times are only estimates. There may be additional delays due to local customs requirements, which are beyond our control. Sometimes you local post office is holding the items for customs and VAT taxes that are due.

 

On the question 'Can you mark the item as a gift (with a lower actual price, etc…) on the customs form?' We understand that you'd like to save on customs fees and VAT taxes. Please realize, however, that falsifying customs forms is a Federal offense here in the United States . We will NOT falsify forms of this kind. We ship many packages on average daily basis, and have been for some years. The risk to our integrity and losing our business license is too high a price to pay. Below is information from the U.S. Government dealing with fines:

(b) Criminal

 

(1) General. Except as provided in paragraph (b)(2) of this section, whoever knowingly violates or conspires to or attempts to violate the EAA, EAR, or any order or license issued thereunder, shall be fined not more than five times the value of the exports or reexports involved or $50,000, whichever is greater, or imprisoned not more than five years, or both.

 

(2) Willful violations.

 

(i) Whoever willfully violates or conspires to or attempts to violate any provision of the EAA, the EAR, or any order or license issued thereunder, with knowledge that the exports involved will be used for the benefit of, or that the destination or intended destination of items involved is, any controlled country or any country to which exports or reexports are controlled for foreign policy purposes, except in the case of an individual, shall be fined not more than five times the value of the export or reexport involved or $1,000,000, whichever is greater; and, in the case of an individual, shall be fined not more than $250,000, or imprisoned not more than 10 years, or both.

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Returns

 

Items that are damaged in transit will be filed with the shipping carrier for replacement. All returns are subject to our discretion. All customers must go through our RMA (Return Merchandise Authorization) request process with is found by clicking the following link: https://checkout.kyozou.com/rma/rmalogin.aspx. items with N, A, or B (please see Condition label section) condition are only available for return.

 

Items that are damaged in transit need to be reported within 3 days of the item being delivered. Claims reported to us after that date will not be honored. (Not our policy, its that of the carrier)

 

Purchaser is responsible for the return shipping and handling cost. The item must arrive properly package for a return consideration damage items in transit will not be covered by our return policy. We do recommend using a service that is traceable. A 25% restocking fee will be asset for items found non-defective. We do not guarantee compatibility with your system. Compatibility of any product is the purchaser's responsibility. Please read the product ad carefully. All specifications have been taken from the internet, therefore we do not warrant the accuracy of this information. If you have questions, please contact product's manufacturer before bidding. Again All Sales are Final, unless state otherwise in the auction. If a product is found to be damaged or defective, please fill out an RMA.

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Feedback

 

Due to the number of sales we have on eBay we have adopted a feedback policy that seems to work for both us and our customers. We go through our feedback file and submit feedback for those who have filed feedback on us. If you are satisfied with out transaction, leave positive feedback, and we will be sure to reciprocate when we do our updates. Due to the volume of our sales, we can only leave feedback every so often. Please be patient with us.

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Contact Us

 

Via email: click here - ebay@manerino.com

Via voice: 614.360.1906

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Condition Labels

 

We have been selling surplus equipment and doing business consulting for many years. Most of the items have not been used by us personally. We have many sources which we acquire inventory. We do our best in our professional subjective manor to classify and describe the item accurately. Due to the diversity and volume of products we deal with we cannot be experts with every item we sell, we try our best. We came up with a condition code chart which we use to best describe the item(s):

 

 

Condition	Description
N	Indicates new condition; all other conditions indicated used
A	Indicated certified working condition and excellent cosmetic condition
B	Indicates certified working condition with cosmetic blemishes or missing components that do not affect operability
P	Indicates power-on tested, operable, but not certified for operability
U	Indicates untested
R	Indicates inoperable but many be repairable and/or missing components
F	Indicates inoperable and not repairable.  Components may be missing

 

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Sales Tax

 

Ohio residents will be assessed local sales tax rate of Franklin County, 6.75%

 

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Frequently asked Questions

 

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