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About the Seller
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Shuttle recertified systems have been professionally inspected and tested for functionality. All recertified systems are guaranteed to worked like it is brand new and include all the accessories you would find in a brand new system. They also include a 30-day warranty period from the date on the invoice.
Recertified systems are generally perceived as inferior to their brand new counterparts. This couldn't be further from the truth. All recertified systems run as if they are brand new. Shuttle adheres strictly to the highest quality standard and therefore, most of the time, minor cosmetic damages (i.e. light scratches, dents, etc.) prevent us from selling them as brand new products, even though all the internal components are fully functional and undamaged. Other times, minor parts such as a USB port, a LED light, or a power switch doesn't function and is easily replaced with a brand new part, but since something has been replaced, we sell the XPC system as "Recertified" at a discounted price. Since the problems are either very minor in nature or completely cosmetic, our "Recertified" systems are perfect for customers who want a fully functional XPC at a great price.
| Important Information regarding Shuttle power supplies:
Please contact Shuttle sale or tech support to confirm power supply compatability with certain Shuttle XPCs BEFORE buying. Not all power supplies will fit in all Shuttle XPC chassis. |
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XPC Accessories/Parts:
Various XPC accessories and parts not found in our eBay store may be purchased directly through Shuttle by calling (626) 820-9000. |
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We Create! People Follow...
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Company Profile:
Established in 1983 and publicly listed since 2000, Shuttle Inc (TAIEX 2405) is the leading designer and manufacturer of small form factor (SFF) computers and accessories. Shuttle produced the first commercially successful SFF computer and continues to define the market with its landmark XPC product line.
Since the release of the first XPC in 2001, Shuttle has continued to innovate and improve on its industry-changing designs. Our Integrated Cooling Engine (ICE) technology, now in its fourth generation, can efficiently cool even the hottest processors. What began as a relatively simple CPU cooler is now an entire family of heat and noise reduction technologies called Silent X, which includes power management, airflow engineering, mechanical damping and more.
Shuttle's XPC Accessories product line extends and enhances small form factor computers in more ways than ever. With over two dozen expansion, upgrade and modification kits available - covering wireless networking, video, portability and style - no other vendor can match the flexibility and long-term value of today's Shuttle XPCs.
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Shuttle Store Policy
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Shipping
- We only ship to confirmed address in the 50 states of the USA.
Hawaii and Alaska Customers UPS 2nd day and Next day air only. Please contact ebay@us.shuttle.com for correct shipping charge.
Combine Shipment discount
- For Buy it now items, please notify us immediately if you want to request combine shipment discount for multiple different items and we offer up to $7.00 discount for 2nd and after orders.
- Combine Shipment discount does not apply to Auction items or additional orders which are not placed in 24 hours.
Order Process
- All orders will only be processedf from Monday to Friday 09:00AM-05:30PM (Pacific Time). We will not process orders or send email on weekends and holidays. Generally, we need 2-3 business days to process your orders after you submit the payment on paypal.
Taxes
- All orders placed with Shipping address in California are subject to 8.25% sales tax.
Payment
- We only accept Paypal. Please forward payment via Paypal to ebay@us.shuttle.com .
- Payment must be received in 7 days of auction close date. Product availability or quantity will not be guaranteed after 7 days.
- For unpaid products, we will file non-paying buyer if no notification received in 7 days after the auction close date and we reserve the right to resell the products.
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Items and Compatibility
- Some descriptions listed in auction or the link direct to other reference information do not mean you will receive all accessories or components with the product shown in picture. Please contact us by email if you are unsure about the product specs or product compatibility information.
- We do not warrant the accuracy of the information listed in auction or other hyper link. Please email us if you have ANY question regarding the products.
Return, Refund and Exchange
- All Sales are Final unless products are found to be damaged and defective and we must be notified of the situation within 3 days.
- No return, refunds or exchanges are allowed after 14 days from the date on Shuttle invoice.
- A restocking fee equal to 20% of the purchase price will be charged on any opened item, unless the item is defective and exchanged for the exact same item. The 20% restocking fee will be assessed at the time of refund or exchange.
- Shipping and Handling charge is NOT refundable on any circumstances.
- You are responsible for shipping the system back to Shuttle Store Returns Department and for the costs associated with that shipment.
- It is important that you return everything on your order, and that it is in its original packaging, manuals and accessories with the product to avoid any additional fees.
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Please send item to:
RMA Department (Referencing RMA #)
17068 Evergreen Place
City of Industry, CA 91745
Limited Warranty
- XPC Accessories(including XPC motherboard):
30 days limited warranty based on Shuttle invoice date.
- New XPC barebones:
12 months limited warranty based on Shuttle invoice date.
- Re-certified products:
90 days limited warranty based on Shuttle invoice date.
- Shuttle LCD Monitor:
24 months limited warranty based on Shuttle invoice date. |
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