Hi...I live in a summer resort area in Wisconsin known as Door County. During "The Season" from April through October I work full time in two retail clothing stores. The rest of the year is part time. Because of my summer work schedule, I am away from home a good part of every day and am not always able to respond to questions and e-mails or invoice purchases as quickly as I would like to. Responses to questions may not come before an auction ends. (Contrary to popular opinion, my computer and I are not joined at the hip). I will respond as quickly as possible... my computer is the first stop when I come in the door. I ship as soon as I can after receiving payment, usually the next day.