1. We have been in business since 1992. We are one of the major wholesalers and distributors for professional audio and Karaoke equipment in Northern California. Meanwhile, we have about 50 dealers carrying our products throughout the United States.

2. We do not operate our business from home or garage.

We have a big warehouse in San Francisco Bay Area, California
29300 Kohoutek Way #150
Union City, CA 94587

3. We ship products to you directly from our big warehouse in San Francisco Bay Area, California. We do not rely on other suppliers to drop ship the products to you.

4. We offer you a full line of professional audio and Karaoke equipment at the lowest possible prices.

5. We are the authorized dealer of the major brands such as Pioneer, Numark, Behringer, QSC, Audio-Technica, BMB, Nissindo, Westinghouse, VocoPro, Sennheiser, and Omni Mount, etc.

6. We accept all major credit cards and Paypal for payment. We can also accept money order and cashier check.

7. We do our best to protect your personal information and privacy. We just need your personal information to process the order and complete the credit card transaction. We will never sell your personal information to anyone.

8. We are a member of Better Business Bureau.

9. We always maintain sufficient inventories on hand to fulfill your order.

10. You can shop online with us 24 hours a day.

11. If you place an order before 12:00 P.M. Pacific time, we guarantee to ship the product to you on the same business day by UPS.

12. We offer warranty on every product we sold to you and guarantee your satisfaction on our products.

13. We listen to your complaints and fix the problems for you in a timely manner.

14. We welcome your comments and suggestions to improve our company products and services.

15. We provide online technical support to you. Our customer service department would answer your questions regarding technical aspects and equipment setup through e-mails. You may also call us during the regular business hours.

16. We offer you the installation services (such as audio and video equipment setup and professional audio system design for commercial use including school, church, business conference room, cafand company) for low budget.

17. Our customer service representatives can speak English, Cantonese and Mandarin.