Where does your merchandise come from?

We have many great sources. Our buyers have developed some amazing relationships with many of today's leading retailers, department & specialty stores, manufactures and product distributors. These sources unload their overstock and closeouts at a fraction of what they paid for it - in order to make room for new merchandise.

Is your merchandise all name brand?

A lot of it is, but not all. The name brands we do stock include Calvin Klein®, Donna Karan®, Ralph Lauren®, Hotel Collection®, Charter Club®, Waterford®, Champion®, Hanes®, Fruit of the Loom®, Black & Decker®, Kitt-A-Mor®, Hamilton Beach®, Better Chef®, Samsonite®, Blowfish™, Parker Brothers®, Milton Bradley®, Conair®, Norelco®, Vidal Sassoon® and many others. In addition, we stock a dazzling array of imported home accents, furnishings, decorative art pieces, wall prints, vases, candles, handbags, luggage, shoes and more, much more!

How are you able to sell your merchandise at 40% - 70% off regular retail?

Think of how many traditional retailers, department & specialty stores and manufactures that exist today, a lot right? Well each one of them regularly has overstock and closeouts that they need to unload in order to bring in new merchandise, and these sources typically value the floor space that it takes to store the goods more than the merchandise itself, as a result, they bulk sell the goods at a fraction what they paid for it.

Why don't the traditional retailers, department & specialty stores just sell their overstock and closeouts in their own stores.

There are many interesting reasons why they do not choose to sell their overstock and closeouts, but the main one is because these retailers must continue to bring in new merchandise to keep up with consumer demand. Additionally, the retailers pay top dollar per square foot of retail space making it less cost effective to use the space for deep discounted merchandise.

What is your return policy?

We have a 30 day return policy for merchandised that is returned unused and in its original packaging. However, I would like to refer you to our "Policy" section of this website for a complete description of our return policy.

Do you offer quantity discounts?

Yes. We continue to build relationships with Florists, Interior Designers, Realtors, Apartment Managers, Event Planners and E-Bayers. We extend discounts to customers purchasing in volume or on frequent bases. Please contact the store manager at 1-888-891-8585 for further details regarding volume discounts.

Does The Closeout Store™ have a Lay-A-Way Program?

Unfortunately we do not, we created our business around the premise that we will rotate our inventory as quickly as possible so that our return customers always have new treasures to explore no matter how often they return and because much of our inventory is based upon availability, the tracking and storage of such a program is too costly.

Does your store always carry the same merchandise?

Not necessary the same merchandise, but the same type of merchandise. For instance, we will always stock Bedding & Bath, Kitchen Accessories, Active Wear Apparel, Handbags, Shoes, Luggage, Rugs, Sporting Goods, Toys, Silk Plants, Picture Frames, Beautiful Home Accents & Furnishings, Candles and Hair and Body Care products, but the brand names may very based on our buyers finding only the best first quality merchandise, that we know you will love, at huge savings.

How often do you get shipments?

We receive new shipments every couple of days, however, our warehouse is stocked with merchandise that our buyers have purchased in advance of need just because they found extraordinary values that they could not pass up. And our merchandise is displayed the second a free shelf is available. Our store is [neatly] jammed packed we exciting treasures at unbeatable low prices; you'll have plenty to look at. Stop on by!

Do you have other locations?

We opened our first location in December of 2005. We have had such great success in our first year that we are currently looking forward to bringing "This Ultimate Shopping Experience" to other neighborhoods in Southern California.

The Closeout Store™, Inc. is a neighborhood type establishment that wholeheartedly appreciates its customers and respects their privacy. Customer names, addresses, telephone numbers and email addresses provided to us by our customers will be kept confidential and will not under any circumstances be sold or used to, or by any other entity, for any reason, at any time.

This privacy notice discloses the privacy practices for www.TheCloseoutStore.Net. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Any updates or revisions to our privacy policy will be promptly posted on our web site. Please refer to our web site for any future changes or updates. This privacy policy was posted September 2007.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-888-891-8585 or via email at sales@thecloseoutstore.net