 About
swankythreads
- Customer
service
I
have been selling on eBay for over 9 years and my feedback reflects
the consistent satisfaction of my customers. I will gladly
answer questions (as quickly as possible)
to help you make a well-informed
purchase - please don't hesitate to contact me for measurements or other
details about the item, shipping or payment. I ship same
day if
payment is recieved before the mail goes out, otherwise almost always on
the
following business day. Please note
that my shipping rates are usually less than or equal to
my actual cost to ship a package via
USPS - I do not inflate the shipping costs or add handling charges.
- Authenticity
guaranteed
Authenticity is always a concern for eBay
shoppers, especially those shopping for DVF apparel. While some designer
knockoffs are easy to identify, others are more difficult to distinguish
from the real thing. In order to guarantee authenticity I
always personally select and purchase my items directly from authorized
dealers --
mostly from reputable department
stores such as Neiman Marcus, Saks Fifth Avenue, Nordstrom and
Bloomingdales. I take the time to provide detailed photos of the
clothing, hang tags and labels in my listings to show that the
items truly are authentic. All new items are first quality
(not irregular or damaged) unless a different condition is clearly
stated in the auction description. Read my DVF shopping tips
HERE
.
- Handled with care
I have a smoke-free workplace. All
items are stored in a designated closet, photographed either on a hanger
or a mannequin (never laid on the floor), folded on
a clean
worktable and then carefully packed for shipping.
- Your
discount personal shopper
Most items
are listed well below retail price, with the exception of a few that are
sold out or high in demand. I check many sources on a daily
basis, so feel
free to let me know if there is a particular
style/size that you are interested in. While I can't guarantee
availability, I will do my best to find a match. Often I
have inventory on hand that hasn't been listed yet, so if you are
looking to combine shipping, contact me to see if I have additional
clothing in your size.
- Please check measurements
if they are provided, in
addition to label size listed, to determine actual the size. If no
measurements have been provided, please contact me so I can forward
them
to you. Sizes may vary greatly between (and often within)
labels, so you may want to compare the measurements to a similar article
that you own for the closest estimate. Unfortunately, I can not
accept returns when an item does not fit, so I will do whatever I can to
help determine fit before you make a purchase.
- All sales are
final
unless an item is substantially
misrepresented (unintentionally) in the listing. If there is a
problem, please contact me as soon as possible after
delivery. |
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