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Mostly Antiques from swissgulch
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About the Seller
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Welcome! We sell a variety of
items mostly old and antique. We
especially enjoy collecting Postcards, Victorian Ephemera, Historical
Photos, Costume Jewelry, Dolls, Pottery, Art, Primitives, Yard Art
& Garden Junk, Kitchen Hoosier Items, and Old Advertising.
Customer
Satisfaction is our #1 goal!
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about_me_09
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We are Michael and
Carmel Healy, modern day treasure
hunters. Our hunt takes us to early morning estate sales far and wide,
garage sales, flea markets and out of the way re-sale shops. We
especially enjoy shopping rural country areas. We are always on the
lookout for antiques, art, costume jewelry, old ephemera, one of a kind
and
unusual items which we collect, or sell to finance our
'habit'. Our
tastes are varied and eclectic so we buy lots of everything. We don't
care for reproductions and rarely will we buy any or offer any for
sale. Our home is in
Creswell, Oregon, a few miles south of Eugene. We sell on eBay, and
through the "Antique Peddlers", 612 Main Street, Springfield
Oregon, a long standing and
well established antiques mall.
We also sell out of our home, 'Front Street Antiques', by appointment
only,
and do an occasional show and numerous markets. Pay us a visit once in
awhile or
bookmark our sellers page to see
what we have unearthed.
OUR HOME IN CRESWELL, OREGON,
BUILT IN 1902. |  GETTING READY TO LOAD UP OUR VAN
AT A RURAL BARN SALE IN SHEDD, OR. |
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About Returns and Adjustments
We
pride ourselves
on honesty and integrity in the marketplace and believe our feedback
will speak for itself. We deal mostly in antique items
meaning
they are old and generally used, seldom perfect or in mint condition. We
are not perfect either. At times we may describe something
inaccurately, or leave a detail unmentioned that you the buyer may feel
was
important. We don't
do it on purpose. We
will always
do
our best to describe all damage and flaws, but on occasion something
gets by us. If we are at fault in our description please contact us
before leaving negative feedback or low star ratings.
We will always strive to ensure your satisfaction and I think you will
find we are easy to work with and sensitive to your concerns. We don't
want our customers to be disappointed so we do issue
refunds in full when we are at fault, even including the buyer's
shipping charges. This doesn't apply to buyer's
remorse or items damaged in transit. We recommend insurance to protect
against such incidents.
About Insurance
We
now insure all items valued at $50.00 and upwards. This insurance cost
will show up in the shipping charge. Lots of folks don't like the
extra expense and we empathize, however according to eBay's new
policies we (the sellers) are responsible for all items until they
safely reach the buyer. If you receive an item that has been damaged in
transit, please contact us immediately so that we can assist you
through the process of reimbursement.About International Shipping
As
of August 10, 2009, we are
offering 1st Class Mail International on a very limited basis and only
to certain countries. This is necessary because there is no
tracking or insurance with 1st class mail and in many instances the
item never reaches its destination. PayPal requires Proof of Delivery
for seller protection against loss and or damage.
Should
an
item get lost, broken or stolen during transit, and the buyer files a
dispute with PayPal, for non delivery, PayPal will
immediately freeze our
funds until the dispute is settled. Since The USPS and Certificate
of Mailing receipts are not enough evidence of intent according to
PayPal, they in every case will
give a full refund
to the buyer since the seller cannot offer proof of delivery.
The
seller forfeits the item, the price received for the item,
including
shipping and all
eBay, PayPal fees, plus a charge back fee. Although we
empathize with our
overseas buyers regarding the high cost of shipping via priority mail,
we haven't a choice as we can no longer absorb these losses and fees.
Priority mail offers insurance
and proof of
delivery and that is the only way we can stay protected.
If
you are interested in bidding on an item, you may contact us to see if
the item qualifies for 1st class mail to your country.
Another issue we need to address
is that we sometimes encounter a situation where a buyer asks us to
note the item as
a gift or to state a false value on the customs form. This request
usually takes place after the buyer has bid on and won the auction.
This is an illegal practice and we state in every listing that we do
not do this for any reason. As of August 10, 2009, all requests to
falsify customs forms will be reported to eBay's trust and safety
department. This is necessary for our protection against potential
retaliatory or spiteful negative feedback and low star
ratings.
About Auction Style Listings
When
we list an item auction style, we will not honor e-mail requests to end
the listing early for a fixed price offer and we no longer respond to
e-mails with these types of requests no matter how generous the offer
may seem.
We
apologize for our long list of policy details, however as eBay and
PayPal make selling rules more stringent and enact extra regulations
and policies, we have no choice but to answer with our own policies in
order to stay protected. Many of these
policies are in place to protect the buyer as well.
It's just the once in a blue moon bad apple on
both the buying and selling sides that makes it necessary for all this
rigmarole.
99
% of our customers are thoughtful, considerate and honest and we extend
our appreciation and thanks for your business.
Customer
Satisfaction has Always been and will Continue to be our Top Priority! | |
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