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TechDNA
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TechDNA is the
leading supplier of Entertainment, Media
and Technology products on the Internet. At TechDNA,
our aim is to deliver quality products at
unbeatable prices!
We hope you enjoy
your shopping experience with us and recommend
us to your friends and family!!
Not all our
products are available on our ebay listings.
Please check our website for other products!
Best prices
guaranteed! |
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Important things to know about us
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We
provide Class A service.
- If you have any queries about a
product we are selling or have placed an
order with us on ebay, please use the
ebay email system to contact us.
- If you have used our website to place
an order; use our priority ticketing
system on the contact page to get in
touch. |
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Our
service is quick and efficient. You
don't have to wait days for a reply from
us. |
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Shipping
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Our main
shipping cycle is daily at 3pm. All
orders placed up until this time are
packed and passed to our courier. In
some instances, orders placed up to 5pm
will be processed and dispatched
same-day. Please make sure your Paypal
address is confirmed so that it does not
delay your order. Orders are however
collected by our couriers throughout the
day |
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Delivery Information
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3pm Delivery Cycle; All
Orders Received before 3pm Monday-Friday
(Exc Holidays) are shipped same day |
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Orders
shipped with Parcel Force or Royal Mail
(As stated in the listing or method
chosen from our website) |
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Terms & Conditions
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1. We accept
Paypal Only. No cash, cheque or Postal Order
payments. Large orders must
be done using bank transfer. You will be advised
if your order exceeds the limit. |
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2. Items are
shipped on clear funds only (If paying by
eCheque, remember, your item will only be sent
once the funds have cleared) |
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3. All items are
dispatched within 24 hours of receiving cleared
payment |
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4. We use First
Class Royal Mail for most of our parcels so
please allow 2 to 3 working days for all
deliveries. Usually First Class arrives Next
working day |
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5. Pick-up service
is only available if its stated in the listing |
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6. Item will be
shipped to buyer's Confirmed PayPal Address |
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7. Orders are not
processed for shipment on weekends and holidays
(inc bank holidays!) |
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Returns & Refunds
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1. No quibble
returns. You may return your item within 7
working day in original condition for a full
refund (minus actual postage) |
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2. When returning,
we are not liable for any loss or damage of your
item in the post. Please use a courier which
allows you to insure and track the item you are
sending. The customer is responsible for any
return postage |
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3. Short-shipments
and DOA (Dead On Arrival) products must be
reported within 48 hours from the delivery date |
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4. Any warranty
seals must be intact |
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5. All faulty
items will be repaired or replaced within the
warranty period. If your item develops a fault
within the first 30 days, we will exchange it
for a new one |
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6. Be certain to
read the above listing carefully. If you still
have a question, click the "Ask Seller Question"
and email us. Please do not bid or click 'buy it
now' on this item if you do not agree to our
terms & conditions |
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7. Please leave
honest and fair feedback. We work hard to keep
customers like you happy. We go the extra mile
to ensure you are fully satisfied with your
purchase. If for any reason you are unhappy,
please contact us through ebay before leaving
negative or neutral feedback. |
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