Store Returns Policy:

Clothing and Healthcare products can be returned if still in mint condition, in the clothing's case if it still has tags attached and unworn condition. If in Healthcare unused and still sealed if applicable. The item must be in a saleable condition to qualify for a full refund or exchange.

If the item is faulty please dont hesitate to email the seller asap to organise a returns or exchange. The issue will be looked into and taken into concideration all factors before a refund / exchange is issued.