Who is the giving candle?

the giving candle began as a single mother's quest to pay the bills and evolved into a company that's known throughout the world for high-quality products and reasonable pricing.

Originators, not Imitators!

We did extensive research on companies like Candle-lite, PartyLite, Yankee, White Barn and the rest. We learned the insider secrets to some of their best products. Then, we added our own personal touch and created something better - and more affordable.

Compare our candles to any on the market. You'll find that our secret wax recipe burns cleanly and longer than any of the "Big 4". Because we have lower overhead, we charge much less for more candle!

Our Mosaic Glass

Our Mosaic glass is made by the same master artisans that manufacture the PartyLite mosaic collection. As PartyLite retires these favorites, we're picking them up. This fall we're offering a hanging lamp that is patterned after the mosaic lamp long retired. Look for it on our website!

Transparent "Heavenly Gems"

The clear wax is a patented product, so we contacted the patent holder (NOT PartyLite), and began our relationship manufacturing these stunning candles. Coming later this year, look for votives in this trendy style.

How can I learn more?

Payment Policy:

• Items purchased within a 3 day period qualify for combined shipping discounts. Payment is due within 2 days from invoice date. This gives you up to 5 days to pay for your purchases. If there is a problem, please let us know on or before the 5th day so we may assist you.
• Michigan deliveries require 6% sales tax on the total purchase, including shipping and handling.
• We are located in the U.S. International payments are only accepted through PayPal in USD GBP funds. US Customers can pay via PayPal, check or money order. Payments must be made payable to the giving candle or they will be refused.
• If you have a coupon from the giving candle, please let us know when you request your invoice. Coupons may not be valid on certain eBay sale priced merchandise.
• Listings requiring "Pre-approved bidder status" are available from time to time for select Ebay merchandise.  To learn more about becoming a pre-approved bidder, please contact us for more information.

Product Guarantee and Return Policy:

• All items are NEW and IN STOCK unless otherwise noted. You will recieve an email confirmation once your packages have been prepared. Our shipping turnaround is approximately 7 days from date of payment. Custom orders, holidays and peak season may require additional shipping time.
• Our high-quality hand made candles come with our 30 Day Gift of Light Guarantee. Our  About Me page contains details about our guarantee. Most items purchased through us on eBay qualify for our guarantee.
• Due to Ebay and PayPal requirements, EBAY RETURNS MUST BE INITIATED WITHIN 7 DAYS OF RECEIPT TO COMPLY WITH FEEDBACK REQUIREMENTS.

Shipping and Handling Policy:

• Buyer pays all shipping, taxes, customs duties and other applicable fees. We do not mark shipments as a "GIFT" to avoid customs.
• A handling fee may be added to your order. This fee varies.
• We ship USPS Air or USPS global priority for non-US destinations. US destinations may ship via USPS or Fed Ex. We reserve the right to select an alternate, comparable carrier at any time. Ebay's UPS rate calculator serves as our FEDEX rate calculator. If you have a preference, please let us know BEFORE paying.
• Because of feedback and claims requirements, we do not ship surface mail to international destinations or via parcel post for domestic orders. Candles are heat sensitive. Mailboxes can get hot in the summer or terribly cold in the winter. It is best if someone is available on the day of delivery to take the product out of the elements.
• International shipments and shipments over $250 in value require signature confirmation or other type of delivery confirmation.  This cost will be included in your invoice total.

Insurance Policy:

• Insurance cost is the responsibility of Buyer. Insurance is an additional cost for items that ship via USPS. Fed Ex and UPS include insurance for up to $100 in value. Insurance cost is based on the replacement value of the item.
• Insurance claims must be reported to us within 7 days of receipt. International orders have additional requirements. PLEASE CONTACT US IMMEDIATELY FOR CLAIMS DETAILS.
• Most insurance claims are handled through the carrier, and processing times may vary. Some packages are self-insured and we process those claims directly.  
• Please retain all original packaging and the damaged merchandise until the claim is completed. It may be necessary for the carrier to pick up or inspect the package.
• Items that arrive damaged without insurance may be returnable at buyer's expense. Please contact us for additional information.

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