About Us:

Jewelry Masters is the cornerstone/benchmark for men’s and women’s Custom Diamond Engagement Rings, Wedding Rings, Diamond Tennis Bracelets, Custom Pendants, Diamond Stud Earrings, and GIA/EGL Certified Stones. Our manufacturing process uses only the purest 14KT, 18KT Gold and 950 Platinum -- a world-class diamond setter, full-service repair shop, and expert-engraver are on site to fulfill any custom order requests.

With over 20 years of professional jewelry experience, ranging from wholesale diamond selling to operating a full-service online and retail jewelry store, we assure that every item is of the highest quality, attended to with personal care, and guaranteed to meet your satisfaction. It is our desire to set the standards in online and retail jewelers for honesty, integrity, and competence.

Mr. Messenger and his staff are at the cutting edge of jewelry -- dealing with, and catering to, trend-setting entertainers, providing you with coveted pieces. The Team travels the world to bring you, and your loved ones, an exceptional selection with unmatched quality, value, and price.

Jewelry Masters is integrating the convenience and cost-savings of the Internet, with our flagship showcase store in Downtown, Los Angeles’ Jewelry District. We believe nothing is more sophisticated, stylish, or elegant than the look and feel of precious metal, gold, and/or platinum accented with dazzling stones, which last forever.

Do you have a diamond or gold piece that you’d like to trade in? Jewelry Masters also buys previously adorned jewelry. The purchase price can be deducted from any purchases made!!!

Mission:

Jewelry Masters strives to provide an unparallel level of gem quality, exquisite design, with the finest craftsmanship, and personalized service at the lowest wholesale prices. Our goal is to become the best service oriented online retailer of quality jewelry by building trusting, and longstanding relationships with our clients.

Jewelry Masters is here to meet our client’s many different requests. We continually expand the selection, styles, and innovations allowing you to choose from a wide range of jewelry, including classic and extravagant pieces. An in-house manufacturing plant empowers Jewelry Masters’ clients to custom order pieces, with their own personal touches ensuring the creations won’t be seen anywhere else. These efforts are coupled with freely accessible information and guides educating our clients’ on their purchases, leading to increased satisfaction.

From the initial design to the hand-finished product to the triple checked quality inspection, quality is the driving force behind our products. Innovation is what maintains our standing in the jewelry industry, and Excellence is the medium in which we adhere to every distinct piece we create.

A team of renowned customer service representatives aims to bring you exquisite products, values, and services through an easy and convenient online store -- providing an experience as memorable as the jewelry you purchase. Why? Because, today’s online customer deserves the exact care and attention given to those that visit our physical store in Downtown, Los Angeles.

Mr. Messenger takes your security very seriously. Our Team works very hard at finding the most secure web servers, credit card processing companies, etc., to give you the peace of mind you deserve. We never give out any personal information we may acquire here at our site. It is our goal to offer you, the most rewarding shopping experience while keeping you safe and secure.

You, your needs, and concerns are Jewelry Masters’ number one priority!

Payment Options:

1. Major Credit Cards (Visa, Mastercard, American Express & Discover Card)

2. Paypal (Must be verified and have a confirmed shipping address).

Send payments to:paypal@thejewelrymaster.com

*Payment must be received within 7 days.

Shipping, Handling and Insurance Policy:

We ship via USPS Priority Mail with Signature Confirmation or Overnight Express Mail. Insurance is required. Please allow 5 business days for your order to process. For re-sizing please allow an extra 5 business days. To ensure the highest level of quality we inspect all of our products visually prior to shipment.

Return Policy:

At Jewelry Masters your complete satisfaction is our number one priority. We understand that each purchase is an important personal statement. Our jewelry catalogue is designed to convey the very sentiments that you intended to express. If that is not the case, you can simply return or exchange your purchase within a 30-day period - 10% restocking fee applies.

Customer Service:

One of our friendly representatives are here to assist with product questions.
Customer Service E-mail address:
customerservice@thejewelrymaster.com
1 (310) 628-3534

Customer Service Hours: 7 Days a Week , 10:00AM to 10:00PM Pacific Time.

Guarantee:

Our top quality jewelry mountings are made in the U.S.A.

All our diamonds and gemstones are guaranteed to be authentic and 100% natural.

Jewelry Masters does not deal in any clarity enhanced diamonds in any way!

All weights are approximate according to a jewelry wholesaler.

Location:

Would you like to visit our showcase? We are located in the heart of the Jewelry District on the bottom floor of the Jewelry Design Exchange building in Los Angeles, CA.