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General Terms and Conditions for contracts involving a consumer
-ebay-
_________________________________________________________________________
I. Application area
1. The following terms and conditions of business are exclusively effective to persons who pursue with the conclusion of contract aims, neither relating to their commercial nor their self-employed, professional activity (consumer).
2. Orders will be effected according to the general terms and conditions in forth to the time of the conclusion of contract. The general terms and conditions are available for customers on our Mich-site (e / Topposter. Furthermore, we will send them to the customer along with the acceptance of order.
Differing terms and conditions of the customer that are not recognized explicitly are not binding for us, even though we do not have contradicted them explicitly. They will not be integral part of the contract through the acceptance of contract, as well.
II. Offer, Conclusion of contract, resignation
1. Our offers are without engagement, unless we have denominated them explicitly binding.
2. The customer gives with sending of the order form an legally binding offer directed at the conclusion of a purchase contract. The contract accomplishes by our confirmation of the customer order. We will send the confirmation of order by e-mail. If the customer has not consigned, when placing the order, his or her e-mail address, the contract will be concluded by the consignment of the goods.
The customer is obligated to state all data, consigned the order transaction, truthfully and completely as well as control their accuracy.
3. We reserve variations of descriptions and information on our website, in brochures, offers as well as other written documents, especially with regard to the material composition, colour, weight, dimension and design, without that the customer may derive any rights from this. Information respecting our products are only approximate and purely exploratory. They do not include any guarantee of quality and durability, unless we have granted explicitly such guarantee.
4. We reserve, also after concluding the purchase contract, to make a credit assessment and, if the examination will be negative, to terminate the contract. Furthermore, we reserve the termination of contract if the goods are not available for at least 4 weeks, or data errors are on hand which is why we may not execute the order. If the goods are not available for the aforesaid period of time, we commit to inform immediately the customer as well as repay immediately the purchase price already paid.
III. right of retraction
1. The customer hast he right to retract the order within 1 months. This period of time begins with the reception of the ordered goods. The punctual dispatch suffices to comply with the time limit. The retraction does not have to indicate reasons for revoking the contract. It must be accompanied by written or text explanation of the action or by returning the goods to:
topposter.de
BuyTec GmbH
Karl-Liebknecht-Str. 104
04275 Leipzig
germany
Steuernummer: 231/106/11595
UST-IdNr.: DE814478213
AG Leipzig HRB21839
e-mail: info@topposter.de
2. If the goods are transportable by package post, the customer is obligated to return them by that way. The return is basically at responsibility and expense of us. We plead the customer to use the same shipping method that we have used for the consignment. Unnecessary shipping costs, involved in choosing a differing shipping method, will be paid by the customer. The purchase price as well as the costs of the return will be reimbursed to customer account, immediately after goods receipt.
3. The costs of return are also paid by the customer if
- the merchandise value amounts to 40,00 EUR or
- the merchandise value amounts over 40,00 EUR, and the customer has not paid the purchase price completely or amounting to an agreed advance,
unless the delivered goods do not conform to customer order.
4. In the case of retracting the order, the customer is obligated to accept a reduced value. For avoiding this obligation, we recommend to the customer, during the retraction period, to do not use the product like personal property and refrain from doing everything that can reduce its value. The customer does not have to accept a reduced value if the deterioration of the goods is only attributed to the customer examination for their usability and fit or their typical and usual usage.
5. The right of retraction subject to the provisions of article III number 1 of these general terms and conditions does not include shipment of goods that were produced to meet the specifications of the customer or that were made specifically to meet the needs of the individual customer (special design).
IV. conditions of payment
1. Purchase prices do not include packing and forwarding charges as well as cost of insurance if the contractual parties have not concluded a differing agreement. The legal VAT is contained in the purchase price. The price at the day of order is the relevant one.
2. Irrespective of a differing agreement, the customer is responsible to pay the purchase price in advance. The purchase price becomes due strictly net with the reception of the acceptance of order.
3. If the customer defaults with paying the purchase price, we are permitted to demand default interest of 5% per annum above the basic interest rate. The right to claim higher interest on a different legal basis will remain unaffected.
4. The customer has the right to set off only with counter-claims that are sentential, undisputed or acknowledged by us, even though the customer demands deficiency claims. The exercise of a right of retention is only reserved to the customer if his or her counter-claim relies on the same purchase contract.
V. Delivery, shipment, forwarding charges and customs duty
1. Delivery dates and other time limits are without engagement, unless we have denominated them explicitly binding.
2. The shipment of ordered goods will be basically effected to the consigned shipping address of the customer on day of the receipt of payment, by 2 working days after. The shipment will ever take place insured by a forwarding company, selected on our part. A pickup by the customer is not possible, in general.
3. Within Germany, we deliver basically within 2 working days for orders of classical posters and within 10 days for orders of pictures on canvas after the receipt of money on our account. In consideration of the delivery into other countries of the European Union and Switzerland, the consignment will last other 2 working days.
4. In case of consignments beyond the European Union and Switzerland, import dues (customs duty) can accrue; these will be paid by the customer.
5. The observance of the delivery time is under the reserve of proper and timely self-delivery, provided that we are not responsible for this delay. We will inform the customer immediately about any delay in delivery.
6. We are permitted to deliver the goods in parts if it is reasonable for the customer. In this case, we will pay extra forwarding charges.
7. If the shipment or the acceptance of the goods are delayed for reasons attributed to the customer, we are permitted to demand compensation for any damage and additional expenditure. From the beginning of the default in acceptance, the risk of accidental loss and accidental deterioration passes to the customer.
8. The delivery time will extend adequately, if the delivery delay is based upon force majeure, disturbances, traffic congestions, energy shortage, import difficulties etc.. We will inform the customer immediately about the beginning as well as the ending of such circumstances.
9. If we do not maintain culpably an explicitly agreed delivery time or if we get into delay, the customer must grant us a proper time limit that begins with the written setting in default or, if the time limit is concretely diarised, with the respective date. The customer has the right to terminate the contract, if this period of time passes unsuccessfully.
10. We are liable, subject to the following provisions, pursuant to law if the contract shall be performed by a date specified in the contract or within a specified period (time bargain), or the customer may invoke the discontinuance of his or her interest in the performance of the contract by reason of a delivery delay, caused culpably by us.
11. In case of delivery delay, we are liable pursuant to law, if the delay results upon a grossly negligent or intentional breach of duty by us. The fault of our legal agents or vicarious agents will be imputed to us. If the delivery delay do not rely on a grossly negligent or intentional breach of duty by us, we are only liable for damage, typically caused and predictable.
12. If the delivery delay, attributed on our part, is based upon the culpable breach of an essential duty, we are liable pursuant to law. In this case our liability for damage is limited on the typically caused and predictable damage.
VI. reservation of title
1. Goods remain our property until payment of the purchase price is made in full.
2. The customer is obligated to deal carefully with the goods under reservation of title. Furthermore, he or she has to inform us immediately about any access of a third person, especially in case of enforcement or other impairment of our property. The customer is also responsible to compensate every damage and charge caused by the breach of the aforesaid duty as well as the defence against accesses of a third person.
3. In the case of a behaviour contrary to contract of the customer, e.g. default of payment, we have the right to terminate the contract and to demand back the goods after notice and setting of a proper time limit. If we take back the goods under reservation of title, it represents the termination of the contract. If we distrain the goods under reservation of title, it represents the termination of the contract, as well. We are permitted to realize (to sell) the goods after their withdrawal. The sales revenue will be charged against the customer outstanding debts, after realization charges.
VII. warranty and liability
1. If the goods are defective, we are responsible, excluding the customer rights to reduce the purchase price or terminate the contract, for supplementary performance, unless we may refuse the form of supplementary performance by reason of the legal provisions. The customer has to fixed an additional, adequate period of time for supplementary performance.
2. As supplementary performance, the customer may, at his or her option, demand the removal of the defect or supply of a thing free from defects. During the supplementary performance, the customer may not reduce the purchase price or terminate the contract.
A repair of the goods is deemed to have failed after two unsuccessful attempts. If the removal of the defect has failed, the customer may, at his or her option, demand a price reduction or declare the termination of the contract.
3. The customer can only demand claims for compensation for defects of the goods, set forth in the following conditions, if the supplementary performance has failed. The customer right to demand advanced damage claims, according to the following conditions, remain unaffected.
4. We are liable, irrespective of the following limitations of liability, pursuant to law for damage to life, body and health resulting upon a negligent or intentional breach of duty by us, our legal agents or vicarious agents as well as for damage established by the German Product Liability Act as well as damage resulting upon an intentional or grossly negligent breach of duty or malicious conduct by us, our legal agents or vicarious agents. If we have guaranteed a particular quality or durability, we are responsible within the scope of this guarantee, as well. But for a damage based upon the lack of the guaranteed quality or durability, which do not take place directly to the goods, we are only liable if the risk of this damage is apparently covered by the guarantee of quality and durability.
5. Furthermore, we are liable for damage resulting upon a lightly negligent breach of such duties that make the proper performance of contract possible and are usually subject of shop partner confidence. That also applies if the customer is entitled to demand compensation in lieu of performance. But we are only liable if damages are typically connected with the contract and predictable, as well.
VIII. data protection
For executing customer order, he or she consents to the storage, reduction and usage of his or her personal data, transferred by his or her order.
IX. final clause, applicable law
The relationship between the contractual parties is governed exclusively by German law. The application of the UN purchasing law is excluded from this.
Version 11 / 2006
Condiciones Generales de Contrato (Contratos de Consumidor)
- ebay-
___________________________________________________________________________
I. bito de aplicaci
1. Las condiciones generales siguientes son vidas exclusivamente en relaci con personas ficas con intenci de completar legalmente la transacci, que no tienen por finalidad un uso industrial o commercial (consumidores).
2. Pedidos ser realizados seg las condiciones generales del momento de la realizaci del pedido. Las condiciones generales en la version actual ponen a disposici de comprador en nuestra ich-Seitede la casa de subastas -bay Adem las condiciones generales enviaremos con la confirmaci de pedido al comprador.
Las condiciones generales del comprador que no han sido confirmadas explitamente por nosotros no son vinculante, tambi cuando no hayan sido contradecidas explitamente por nosotros, y tampoco ser parte de contrato por la mera aceptaci de oferta.
II. Oferta, contrataci y rescisi de contrato
1. Nuestras ofertas son siempre sin compromiso y no vinculante, a menos que hayan sido confirmadas explitamente por nosotros.
2. El comprador da, con el env del formulario de pedido, una oferta juricamente obligatoria a la conclusion del contrato. El contrato se lleva a cabo, cuando hayamos aceptado la oferta del comprador por la confirmaci de pedido. La confirmaci de pedido le enviaremos al comprador por e-mail. Si el comprador no haya depositado su direcci de e-mail, el contrato se lleva a cabo por el env de la mercanc. El comprador estobligado a exponer correctamente y completamente todos los datos pedidos en la medida del proceso de su pedido.
3. Diferencias creativas referente a la descripci y a los datos, sobre todo de calidad de sustancia, de color, de peso, de dimension y de creaci, en nuestra pina web y nuestra tienda en la casa de subastas -bay prospectos, ofertas ascomo los dem documentos escritos ser reservados. Por causa de tal diferencias el comprador no podrderivar derecho ninguno. Los datos de nuestras mercancs ser aproximativos asi como de carter informativo, y no implicar una garant de calidad a menos que la hayamos acordado explitamente y por escrito.
4. Nos reservamos la comprobaci de solvencia del comprador. Si la comprobaci de solvencia resulte negativa tenemos el derecho de a desistir el contrato. Adem nos reservamos la rescisi del contrato en el caso en que la mercanc no sea disponible por m de 4 semas ascomo la entrega no se pueda realizar por faltas de datos. Si la mercanc no sea disponible nos comprometemos a informar el comprador inmediatamente igual como a rembolsar inmediatamente el precio de compra ya pagado por .
III. Derecho de revocaci
1. El comprador tiene derecho a revocar su pedido dentro de un m siguiente a la recepci de la mercanc, de manera escrita por carta, por telefax, por e-mail o por otro modo similar. La prtica de revocaci no require de un mivo. Para el plazo de revocaci es suficiente el env del escrito de revocaci ascomo la devoluci de la mercanc. La revocaci debe dirigirse a:
topposter.de
BuyTec GmbH
Karl-Liebknecht-Str. 104
04275 Leipzig
Alemania
Steuernummer: 231/106/11595
UST-IdNr.: DE814478213
AG Leipzig HRB21839
e-mail: info@topposter.de
2. La mercanc capaz de env postal se devuelve a la direcci nombrada. Nos haremos cargo fundamentalmente los gastos de devoluci. Adem nos responsabilizamos del riesgo de devoluci. Le agradecermos al comprador que devolverla mercanc por el mismo env postal que hemos elegido. Los gastos de env supletorios que originen en la elecci de un modo de env diferente se harcargo el comprador. En cuanto la mercanc devuelta llegue, le rembolsemos inmediatamente al comprador el precio de compra y los gastos de env a la cuenta depositada.
3. El comprador se harcargo los gastos de devoluci, en caso de
- una mercanc, que no le ha costado al comprador m de 40,00 EUR en total
- una mercanc, que le ha costado al comprador m de 40,00 EUR y no ha pagado el precio de compra entero o el primer pago acordado, a menos que la mercanc no se corresponda con lo pedido.
4. El comprador ser compensado por el valor de la mercanc al empeoramiento. Le recomendamos al comprador que no la utilice dentro del plazo de revocaci como su propiedad personal, para evitar la obligaci de compensaci del valor de la mercanc. La compensaci de valor de la mercanc queda exenta, si el empeoramiento se deba a la comprobaci corriente de la mercanc o a la utilizaci prevista.
5. El derecho de revocaci seg la pasaje III nero 1 de las condiciones generales presentes estexcluido en el caso de los trabajos hechos a petici especial del comprador o adaptados evidentemente a sus necesidades personales (producci especial).
IV. Condiciones de pago
1. Los precios declarados en la confirmaci de pedido no contendr los gastos de env, embalaje y seguro a menos que los contratantes hayan acordado algo diferente. Los posibles impuestos sobre el valor adido estar incluidos.
Ser decisivos los precios del d del pedido de comprador.
2. El comprador deber pagar el precio de compra por anticipado (adelanto de pago), sin perjuicio de diferentes acuerdos de los contratantes. El precio de compra serpagadero sin descuento o rebajas con la recepci de la confirmaci del pedido.
3. Si el comprador se demuere en el pago, tenemos el derecho de demandar el tipo de inter legal desde el momento de demora.
Nos reservamos explitamente la prueba de un perjuicio mayor.
4. So se autoriza una compensaci a nuestros derechos con contrapretensi indiscutida, reconocida o legalmente constatada. Un reintegro del pago se autoriza solamente, si la contrapretensi base al mismo contrato de compraventa.
V. Entrega, env, gastos de env y aduanas
1. Los plazos de entrega ser solamente aproximados y no obligatorios, mientras no exista un compromiso escrito por nuestra parte.
2. La entrega de mercan pedida serdispuesto generalmente al d de pago del precio de compra, a m tardar a los dos ds despu. La mercanc suministraremos a la direcci de entrega depostitada por el comprador.
3. Dentro de Alemania suministraremos generalmente, dentro de dos ds en caso del pedido de un poster y dentro de diez ds en caso del pedido de una imagen de lienzo, despu del pago del precio de compra. El env al paes de la U.E. asi como a Suiza colear unos dos ds m.
4. En cuanto la entrega de mercanc sea realizado fuera de la U.E. y de Suiza puedan ocasionar gastos de importaci (aduanas). Estos gastos pagarel comprador.
5. El cumplimiento de plazos de entrega acordados se consume bajo la premisa de que hayemos sido abastecido a nuestra vez de modo puntual y completo. En ning caso respondemos de la culpa del retraso de nuestros suministradores. Le informaremos al comprador inmediatamente sobre tal retrasos.
6. Los servicios y envs parciales son admitidos en volenes razonables. En este caso nos haremos cargo de los gastos de env adicionales.
7. Si el comprador retrase la entrega o no recoge la mercanc, tenemos el derecho de reclamar la indemnizaci de das y perjuicios sufridos y de los dem gastos causados. En este caso el comprador tiene el riesgo de empeoramiento o de destrucci casual de la mercanc.
8. La entrega se retrasar como es debido por causas de fuerza mayor, huelgas, problemas de empresa, cierre o bloqueo de las vs de comunicaci etc., que no hayamos tenido en cuento. Le informaremos lo antes posible al comprador sobre el inicio y el final de tal circunstancias.
9. En cuanto retrasemos culpablemente un plazo de entrega acordado explitamente, el comprador deber conceder un plazo de gracia comenzando con el d de la denuncia de retraso escrita del comprador o con el d determinado seg calendario, si te haya sido acordado. Despu de vencimiento del plazo de gracia el comprador tendr derecho de rescisi del contrato.
10. A pesar de las clsulas siguientes, respondemos seg las disposiciones fijadas en la ley, si el contrato sea un negocio a plazo fijo o el comprador tenga derecho de acogerse a la pdida de inter del cumplimiento del contrato.
11. En el caso de mora de entrega nos responsabilizamos seg las disposiciones fijadas en la ley, si el retraso se base en la infracci intencional o gravemente negligente de obligacies contractuales por nuestra vez. Nos imputaremos la culpa de nuestras representantes y de alguno de nuestros auxiliares ejecutivos. La responsabilidad serlimitado a los das ticamente previsibles y causados, si la mora de entrega no se base en la infracci intencional o gravemente negligente por nuestra vez.
12. Si el retraso culpable a nuestra vez estcausado por la infracci de una obligaci contractual esencial respondamos seg las disposiciones fijadas en la ley. La responsabilidad de indemnizaci por perjuicios se limitar en este caso, a los das ticamente previsibles y causados.
VI. Reserva de propiedad
1. Nos reservamos la propiedad de la mercanc hasta el pago complete del precio de compra.
2. El comprador deber atender cuidadosamente la mercanc bajo la reserva de propiedad. Adem tendrque informarnos inmediatamente del acceso de terceros a la propiedad de la mercanc, en especial de ejecuci forzosa como la dem alteraci de nuestra propiedad. El comprador responderde todos los das y costas causados por la infracci de la obligaci prenombrada y por las medidas juricas necesarias contra el acceso de terceros.
3. En caso de la conducta contraria al contrato por el comprador, p.e. retraso en el pago, tendremos derecho de rescisi de contrato y de pretender la devoluci de mercanc despu del requerimiento precedido y de la determinaci de un plazo adecuado. Si pretendamos la devoluci de mercanc bajo la reserva de propiedad, lo indicarla rescisi de contrato. Si embarguemos la mercanc bajo la reserva de propiedad, lo indicarla rescisi de contrato. Despu de la revocaci de la mercanc tendremos derecho a valorizarla. En este caso, el precio del valorizamiento sersaldado, en primer lugar, con los gastos del mismo, y despu con los debos de pago del comprador.
VII. Garant y responsabilidad
1. Respondemos al comprador de los defectos de la mercanc vendida, con exclusi del derecho de desistir del contrato o rebajar el precio de compra (reducci), de cumplimiento adicional del contrato, a menos que tengamos derecho de denegar el cumplimiento adicional seg las disposiciones fijadas en la ley. El comprador nos deber conceder un plazo adecuado al cumplimiento adicional.
2. Acerca del cumplimiento adicional el comprador podroptar entre la supresi del defecto de la mercanc vendida o la entrega de una mercanc nueva. En este caso la rescisi del contrato ascomo la reducci del precio de compra ser excluidas. En cuanto el cumplimiento adicional haya fracasado, el comprador podrdeclarar rescisi del contrato o la reducci del precio de compra. El cumplimiento adicional sea frascado con el segundo intento.
3. El comprador no podr hacer valor el derecho a indemnizaci por das y perjuicios antes de que el cumplimiento adicional del contrato haya fracasado definitivamente. La responsabilidad de indemnizaci m allde estos no se ven afectadas por to. Las ajustar a las clsulas siguientes.
4. A pesar de las limitaciones de responsabilidad siguientes nos responsabilizamos, seg las disposiciones fijadas en la ley, de das de lesiones de vida, cuerpo o salud, en tanto tos se produzcan a causa de actuaciones de intenci o negligencia por nuestra parte, por parte de nuestros representantes y por parte de nuestros auxiliares ejecutivos, ascomo de das reglamentados por la Ley de responsabilidad para productos de la Replica Alemana, ascomo de todos los das producidos a causa de actuaciones de intenci, negligencia o mala fe por nuestra parte, por parte de nuestros representantes y por parte de nuestros auxiliares ejecutivos. En tanto hayamos aceptado una garant de calidad, nos responsabilizamos en el marco de ta. Pero nos haremos cargo de das solamente cuando la garant comprenda evidentemente el riesgo de estos das.
5. Adem nos respondemos de perjuicios causados por la infracci negligente de las obligaciones contractuales esenciales, cuales son las que hayan posible el cumplimiento ordenado del contrato y a las que el comprador pueda confiar evidentemente. Eso vale tambi en caso de que el comprador tenga derecho a indemnizaci por das en vez de cumplimiento del contrato. Pero nos haremos cargo de perjuicios solamente cuando los das sean tipicamente previsible y unidos con el contrato.
VIII. Protecci de datos
El comprador acepta el almacenamiento, la procesamiento y la utilizaci de sus datos personales transmitidos y necesarios para la realizaci de su pedido.
IX. Clsula final y leyes aplicables
A las relaciones de los contratantes se aplicar el derecho de la Replica de Alemania, mientras no haya reglamentos de cumplimiento forzoso, en particular de protecci de los derechos del consumidor, que se opongan. Las convenciones de las Naciones Unidas sobre compra-venta de mercancs internacionales (CISG) no son aplicables.
Versi 11 / 2006