WELCOME

FOR ORDERS OUTSIDE THE LOWER 48 US STATES, PLEASE EMAIL ME FOR SHIPPING INFORMATION. ATTENTION - INTERNATIONAL CUSTOMERS: YOU ARE RESPONSIBLE FOR CUSTOMS DUTIES ACCORDING TO YOUR DESTINATION. DEPENDING ON THE COUNTRY - OVERSIZED DIMENSIONAL SHIPPING FOR SADDLES MAY BE EXPENSIVE. ALASKA, HAWAII, AND PUERTO RICO ADDRESSES ADD $50 FOR ADDITIONAL SHIPPING FOR ADULT SIZE SADDLES. Feel free to email us if you have any questions about our policies/terms of sale. I CHECK THE EMAIL REGULARLY.

SHIPPING TIME - I ship all items, EXCEPT saddles, see above, within 2 days of receiving payment. Delivery confirmation numbers from the USPS is NOT a tracking number. Some items are shipped USPS Parcel Post. PARCEL POST DELIVERY can take from 1-3 weeks. Please be patient.

INTERNATIONAL SHIPPING - Takes up to four weeks for delivery. Customs duties are the buyers responsibility. Please do not ask us to mark items as gifts. This is illegal and I am not loosing my shipping method or getting arrested because of wrongfully marking a purchased item as a gift.

FEEDBACK POLICY:

ATTENTION BUYERS: When you are leaving FEEDBACK FOR YOUR TRANSACTION, please understand the NEW feedback system that Ebay has in place now. IT IS VERY MISLEADING. Most buyers don't understand the 5 star DETAILED SELLER RATING score system, when you rate the details of the transaction, is seriously flawed. The score you can give is 1-5 stars with 5 stars being the highest score. Although you can give 3 and 4 stars to show that you are satisfied with your transaction, Ebay will PENALIZE the sellers for getting less than a 5 star rating by charging higher fees and pay pal penalties for getting less than a perfect score. I know, nobody thinks its fair. But, unless someone actually explains this to the buyers, then the buyer doesn't even know that they are penalizing us sellers for less than a 5 star rating. So, please if you are satisfied with your purchase, please give a 5 star rating instead of a 3 or 4 star rating. This will help to keep us from raising our prices to make up for the added fees that Ebay and Pay Pal charges the sellers for a less than perfect score. If you are not satisfied with your purchase, please contact me. Thank you for your cooperation and understanding

We do not leave positive feedback on any transaction until positive feedback has been left for us first. This means that once you have received your product and your item is AS DESCRIBED, then we are happy that the transaction has been successfully completed.

Any unjustified negative, or neutral feedback left for us is automatically reciprocated, and the buyer is blocked from further purchases from us. If a buyer makes a threat of leaving negative feedback at any time during our transaction, or makes rude, cruel or hurtful remarks, that buyer is automatically blocked from further purchases. We choose to only deal with professional, courteous buyers. If you have been a long time buyer from us, then it is because we value your professionalism, thank you for making Ebay a better place to sell.

REFUND POLICY AND INSURANCE CLAIMS

THIS IS AN AUCTION, THEREFORE, ALL SALES ARE FINAL. HOWEVER, We stand behind our products. Final sale price will be refunded for items that are materially not as described. Buyer will be responsible ALL shipping costs. Chaps can be exchanged for size within 7 days of delivery only. **Buyer must contact us upon receipt of the item/s to report any problems. Items returned without prior contact WILL NOT be accepted. An exchange will be issued upon PROMPT (within 7 days) return of the item(s). **NO EXCHANGE FOR ALTERED ITEMS - Item(s) must be in EXACT condition as when shipped to buyer. I cannot resell an item that looks used. We photo and mark items for our protection.

ALL ITEMS ARE FIRST QUALITY - HOWEVER SOME MINOR IMPERFECTIONS MAY BE PRESENT DUE TO THE FACT THAT LEATHER WAS ONCE ON A LIVING ANIMAL, ALTHOUGH RARE, THERE MAY BE VERY MINOR MARKS, SCUFFS OR SCRATCHES. DYE LOTS MAY VARY FROM ONE ITEM TO ANOTHER DEPENDING ON WHEN THEY ARE MADE. THIS DOES NOT EFFECT THE PERFORMANCE OF THE PRODUCT WHAT SO EVER. WE DO NOT GUARANTEE FIT. PLEASE ASK ALL QUESTIONS BEFORE BIDDING.

NOTE: Some pictures/photos in the listings are from the suppliers catalog. The pictures represent the items we sell. We do not open sealed packages to take pictures of the items.

**NO REFUNDS FOR BUYERS REMORSE, OR FAILING TO MEET BUYERS EXPECTATIONS, OR FAILURE TO READ TERMS/DESCRIPTION, OR FAILING TO ASK QUESTIONS NOT ANSWERED IN THE DESCRIPTION. PLEASE ASK ALL QUESTIONS BEFORE YOU BID. IF YOU DO NOT AGREE WITH THIS REFUND POLICY, THEN DO NOT BID.

INSURANCE is optional on most items. Items that are damaged OR lost in shipping, AND you paid for insurance, a claim MUST be filed for reimbursement. DAMAGE CLAIMS - The item in original boxes with ALL packaging should be retained for inspection. Contact us as soon as possible so that a claim may be initiated right away. Buyer will be required to cooperate with claim process.  If you did not pay for insurance, we WILL NOT be responsible for items damaged OR lost during shipping. .

YOUR BID IS A BINDING CONTRACT THAT YOU AREED TO WHEN YOU REGISTERED WITH EBAY. PLEASE BE CONSIDERATE. NON PAYING BIDDERS: WILL BE REPORTED TO EBAY AND NEGATIVE FEEDBACK WILL BE LEFT