Privacy Notice.

We respect your privacy. Any information gathered by us will be kept private. We will not share, or sell your information or email address to anyone for any reason. We despise spam and are very careful to safeguard your data. Our servers are housed in a secure data facility which is monitored 24x7. Orders placed online are placed through a secure server for your protection and use SSL encryption technology. For your protection your credit card number is not kept with your online registration and is only passed through to the payment processing gateway during the actual checkout transaction. We respect your privacy. Any information gathered by us will be kept private. We will not share, or sell your information or email address to anyone for any reason. We despise spam and are very careful to safeguard your data. Our servers are housed in a secure data facility which is monitored 24x7. Orders placed online are placed through a secure server for your protection and use SSL encryption technology. For your protection your credit card number is not kept with your online registration and is only passed through to the payment processing gateway during the actual checkout transaction.

Shipping

Shipping and return Policy

Shipping calculations are performed in real time based on the destination address and the items ordered. During checkout the shipping total will be displayed prior to payment and will be revised each time you change the cart contents. Items will be shipped within 24 hrs of placing your order via the ship method you select during checkout. You will receive an email confirming your order upon checkout and the status of the order will be updated when the items are shipped and then again when they are delivered.

On average, credit card orders are shipped the same day or next day, following the receipt of your order. All orders received after 3:00 PM CST Friday and orders placed on the weekend will be shipped Monday morning.

• UPS ground please allow 7-10 business days
• USPS please allow 7-10 business days
• UPS 2-Day Air please allow up to 2-4 business days
• USPS AirMail please allow 7-14 business days

Orders are usually shipped from our warehouse within 2 business days. The above times are estimates from the day you place your order.

Yes, insurance is included in the cost of our shipping rates.

30 Day Satisfaction Guarantee - All returns are subject to the following:

30 days guarantee only applies to iPods, cell phone accessories and toys. ( air soft items, GPS and video games not included in this return policy) These are set under special restrictions. Video games are unable to refund once it has been opened.

Your tracking number will be automatically emailed to you once your order has shipped.

You can also view your tracking numbers by clicking on your "Purchase History" link on your account Click on the "Track" link for the order you want to track. Please allow 2-3 business days after placing your order for the tracking number to show.

Please note that tracking numbers will only automatically post for UPS orders. USPS Airmail orders will NOT have a tracking number. For USPS orders, please contact us for your tracking number.

If it's been 3 business days and you still don't have a tracking number, please contact us via the "Contact Us" link.

You may notice that some large or heavy items say "May Require Additional Freight Charge" in the item description. These items are oversized or heavy and cost us more to ship.

If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a credit or replacement is in order. We will provide you instructions on returning and / or receiving a replacement item. You must contact us within 30 days of receipt of merchandise. You may report a lost, broken or missing item by clicking on the "Contact Us" link on the left side of the website, or by going to your Purchase History. Inside your Purchase History, click on the specific order id and then select "Problem Report" for the specific item or items

Returns for non-defective, non-broken items must be made within 30 days. There will be a 20% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns.

Returns cannot be accepted after 30 days. There are no returns on catalogs or imprinted items.

If a customer refuses delivery of an item, or the wrong address is given at the time the order is placed and the order cannot delivered, the 20% restocking fee will automatically apply and shipping charges will not be refunded.

All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products

All returns must be shipped freight prepaid and with a tracking number
Customers are responsible for using reputable carriers that are capable of providing proof of delivery and insurance for the entire value of the shipment. Customers agree to bear risk of loss for the product during return shipment. No COD or Freight collect returns will be accepted by UMS Enterprises Inc.