At Unique Products Online, customer service
is a TOP PRIORITY for us. We are a small company so keeping our
customers happy is is a critical key to our business
We are here to help. If you have any
questions about auctions or an order you have placed, please Contact
Us here. We will respond as quickly as possible.
Please feel free to Visit
our FAQ Page as well as we've answered many of the most common
questions here.
What makes us different...
We are a small family-owned business. Our focus is on products focused
on HDTV, Home Theater and Borescopes. Our focus allows us to bring you
quality products that we know will work and get you up and running
fast. Unlike some other eBay sellers who buy from distributors,
everything we sell we have in stock or simply we don't market it. We
buy direct from the manufacturers and bring in the products from
quality vendors that we have long-standing relationships with. These
suppliers build for national brands you would see at big box
retailers.
The most popular question is: How
Fast Can You Ship?
Simply put, we ship FAST- VERY FAST. In fact, we ship out daily. We
are based in Oklahoma and ship USPS Priority Mail and First class mail
so you should have your product promptly.
Returns and DOA Policies and
Information
Seldom happens but just in case, the
following is our policy...
All products are guaranteed NEW and in
working order unless other wise stated. No return will be accepted
unless the item is not as described. Shipping and handling fees will
NOT be returned in any case.
If the new product is found defective
on arrival or incorrect item was shipped, buyer understands that the
product will be replaced at seller's discretion once the product in
question is returned. Any notification of defective or incorrect item
shipped must be made to us within 7 days of receipt of your product.
Any returning package without a previous contact with us will be
refused. Buyer is responsible for return shipping costs and insurance.
All shipping and handling fee will not be returned in any case.
