The U.S. Postal Service strives to provide customers with the highest quality of stamps, products and services. We provide customers with a variety of ways to order stamps and products.

Customers can now use eBay to order stamp related products. Through eBay, customers have one additional way to find and purchase stamp products that either fit into their stamp collection or help them to begin a collection.

Some products are in mint condition and are in original packaging; other products may contain a minor flaw. Customers may contact us at ebay.sfs@usps.gov

Tucked 150' underground and approximately 5/8 mile into a active limestone cave, Stamp Fulfillment Services (SFS) has accepted and filled stamp orders for over 20 years. After relocating from Merrifield, VA to Kansas City, MO, SFS has serviced the stamp collecting community world-wide.

A wide variety of stamps and products are available through our USA Philatelic Catalog, our online store at the Postal Store, as well as, through promotional and marketing brochures. All stamp products are designed to highlight the specific and unique aspects of each stamp issue.

Exchanges Policy: The U.S. Postal Service always strives to deliver items of the highest quality. If you receive a damaged or flawed item, it may be returned for an exchange. Please return the damaged product to Stamp Fulfillment Services at the address listed below. Please indicate on the front of the package "USPS/ebay return for exchange." Stamp Fulfillment Services does not accept requests for refunds.

Missing Orders: Any claim for an order that was paid for, but not received within 30 days must include your PayPal payment detail, PayPal transaction ID, eBay item number, registered eBay email address at the time of purchase, and U.S. Postal Service item number.

Claim Policy: Any claim on fulfilled orders or any requests for exchange of damaged items should be submitted within 30 days of receipt to:

The U.S. Postal Service is not responsible for any errors within this listing.

Is this really the U.S. Postal Service?

Yes, this is Stamp Fulfillment Services of the U.S. Postal Service.

Why do I have to use Marketworks for check-out? Is it secure?

Marketworks (formally Auctionworks) is a Preferred Solution Provider of eBay. Its software allows the U.S. Postal Service to offer our collectible products to the public on eBay. Marketworks is a Certified Developer of eBay and is secure. See the following link for more information: http://www.marketworks.com/terms.asp

The item has closed and I have not received notification or an invoice. What do I do?

All U.S. Postal Service notifications are emailed within 30 minutes of an item(s) closing. It is possible that spam software can interfere with our email communications. Please follow the check-out button below and it will walk you through our check-out process. You can also go to www.marketworks.com and click on 'Pay for an Auction.'

Is this shipped directly from the U.S. Postal Service?

Yes, your package will be shipped by Stamp Fulfillment Services, Kansas City, MO.

Is it required that I use check-out as provided by Auctionworks?

Yes, the use of the Auctionworks check-out is required.

Will Marketworks ask for my PayPal or eBay password?

No. Marketworks will only direct you to the PayPal site for payment through our check-out system. Marketworks will not ask for your eBay password.

Will you ship to Canada, U.S. Territories, APO, FPO or P.O. Boxes?

We will mail packages to Canada, U.S. Territories, APO, FPO, and to P.O. Boxes.

What method do you use for shipping?

All items will be shipped by First-Class or Priority Mail with Delivery Confirmation.

How will my item(s) be shipped?

Currently, orders will only be shipped First-Class or Priority Mail with Delivery Confirmation.

Are there any sales tax charges?

No, the U.S. Postal Service does not charge sales tax on any items.

If I win more than one auction, will you discount the shipping cost?

Shipping will be combined and discounted as additional shipping.

How quickly after the auction closes will my order be shipped?

Typically, items will be shipped within 16 working hours of receiving your paid order through our check-out system.

Will I receive an email stating that the order has been shipped?

Yes, you will receive an email after the item has shipped. This email will include a tracking number.

Will you do refunds and/or exchanges for a product?

Yes, we will exchange the item, if received in poor condition. Refunds will not be made. Please refer to the Terms and Conditions listed or contact us via email for further instructions (ebay.sfs@usps.gov).

What if I decide I don't want the product or it isn't what I thought it was? How do I get a refund?

The U.S. Postal Service strives to provide the highest quality of products and services. If you are not satisfied with the item you received, or it is not what you expected, you may return the item for an exchange. Requests for refunds will not be accepted. Please refer to Terms and Conditions for our exchange policy.

Where can I obtain information on additional U.S. Postal Service stamps and stamp products?

Please contact us at ebay.sfs@usps.gov and find out more about the wonderful world of stamp collecting. We?ll provide you with a copy of our latest USA Philatelic Catalog, which shows all available stamps and products. This catalog is mailed to customers five times each year---ensuring that you will always be able to purchase the stamps of your choice!

Collecting stamps is such a large hobby, but I don't know anything about it. Where can I find information?

By contacting us at the above email address, you will receive information on stamp collecting from a beginner to an expert level. We make collecting easy, interesting, and educational. The hobby of stamp collecting can be a family activity that meets the interest of all ages. We have 7 different stamp collecting programs available that you can join. Each program highlights and features stamps and the stories behind those stamps. Contact us today and start a great hobby!