Thank you for interest in our products ! As you can see from our feedback we pride ourselves in having a very prompt and efficient shipping procedure with literally thousands of satisfied customers. Unfortunately due to the actions of a few ignorant, negligent, and unscrupulous bidders (trying to "work the system" no doubt) we are forced to enact and strictly adhere to the following "terms of sale". We are of course reasonable people who understand that "stuff happens". In the case of extraordinary circumstances please contact us immeidately - perferrably before the end of the auction.
END OF AUCTION: Once the auction has ended please use the "eBay Checkout"; it will guide you through the checkout process and give you both a payment address for either PayPal or US Postal Money Order payment and the auction total (including S&H charges). You must pay and/or contact us within 5 days of the auction close. Items must be paid for no longer than 10 days after the close of the auction or non-payment alerts will be filed with eBay.
SHIPPING: In general, products are shipped within 3 business days of receiving payment; however we do reserve the right to ship within 7 business days. We happily ship worldwide on many of our items however always check the auction to confirm if international shipping is available and the cost.
Shipping Address: We usually ship via UPS so we will need a street address - UPS cannot deliver to a PO box. We will only ship to the address, provided by you, through eBay. If you have moved or you wish us to ship to an alternate address please adjust your shipping address on eBay or during your checkout. DO NOT email us after the sale - again, we will NOT ship to any address other than the one provided by YOU through eBay. Sorry but we DO NOT ship to APO addresses.
Combined Shipping: Most items must be packaged and shipped separately. However if you win complimentary items, that have closed within a 3-day period, you will get a flat 10% reduction on your total S&H charge.
Pick-ups: We do not maintain a store front so pick-ups are NOT an option unless stated in the auction.
Damaged or Lost Packages: We are not responsible for items lost, damaged, or incorrectly delivered. In the unlikely event of an item being lost or damaged please submit a claim with the carrier for reimbursement.
REFUNDS: If you are unhappy with ANY item you won you are welcome to return it for a 100% product refund (sorry, we do not refund S&H fees). Please include your auction ID and the item number with any returns. Items must be returned within 7-days of receipt. If original factory tags are removed or the item is damaged due to your poor re-packaging you will NOT get a refund.
FEEDBACK POLICY: All buyers who leave positive feedback will in turn have positive feedback left for them ASAP (usually within 24 hours). All other feedback will be reviewed and responded to accordingly.
Remember, YOUR BID IS A CONTRACT. As the winning bidder you enter into a legally binding contract to purchase the item. Do not bid unless you plan on buying; "deadbeats" will have Non-Paying Bidder Alerts and Negative Feedback placed on their account.
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