After winning an auction or completing a Buy It Now purchase, an email with Marketworks checkout procedure will be sent to your eBay registered email address.

All payments must go through "Marketworks Checkout". Please do not send payment directly to our paypal account!

We do not send out Paypal payment requests. You will be able to complete your payment and finalize your purchase without waiting for an email confirmation.

Payment must be received within one week of the auction close. We reserve the right to cancel the transaction and relist the item if payment has not been received within this time frame.

Bidding on multiple auctions? Simply wait until all of the auctions have ended, and complete the checkout from the most recent email that you received from us.

Once you have completed the checkout, you will not be able to combine any additional auctions. No exceptions.

Payment Methods: We Only accept and prefer Paypal, VISA, Mastercard, American Express, and Discover on our secure web server.

Insurance: Insurance is optional but if you decline the insurance, and your package is lost during transit, you assume liability for the shipping charge, package and its contents in the event the package is not located by the carrier.

Please make sure the "shipped to" address you input during MarketWorks checkout is correct. We are not responsible for any undeliverable addresses.

We do not ship or deliver to international

We are required to collect 8.25% sales tax when "shipped to" address is in California.

TRANSIT TIME
Most packages reach their destination within 4-5 business days excluding weekends. As soon as your order ships you will receive a tracking number.

Please Contact us to resolve any issue before leaving feedback.

For Question in regard to shipment status please e-mail to auctions@vitamaker.com

1. Everyday Low Prices

You save money everyday when you shop at VitaMaker.com, plus no sales tax if you are located outside CA.

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2. Value

High quality and low prices at your Exchange add up to excellent value.

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3. Satisfied Customers

We are a proud member of the Yahoo! Shopping network and have achieved a five-star Top Service rating, the highest rating possible.

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4. Reliable

All Auctions Buyer can Cantact Us by Email at auctions@vitamaker.com!

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5. Responsible and Accessible

Your satisfaction is our #1 concern. Our customer service department answers emails 24 hours a day. Our goal is to answer all customer emails within the same day.

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6. Order Tracking

We will send you a confirmation email upon receipt of your order. After your product ships, we will email you the FedEx tracking number so that you can track your package.

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7. Reputable

We are a proud member of the Better Business Bureau and participate in the BBBOnLine Reliability Program. We are also verified by TRUSTe and are Hacker Safe.

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8. Private

We respect your privacy. We do not sell our customer information to any other company. We do not send out junk mails or email spams to our customers. Please visit our Privacy Policy for more information.

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9. Secure Transaction

Internet security is a top priority. All credit card transactions are encrypted and submitted to a highly secure SSL server. Our employees are unable to view our customer credit card numbers. Credit card numbers will not be stored in our system.

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10. Fast Service

Our goal is to ship out all customer orders within 24 hours. In fact, most customer orders placed before 12:00 PM PST are shipped out on the same day.

VitaMaker Will not Accept Any Type for Returns! All Sales are FINAL!

Dissatisfaction with opened containers must be handled directly with the manufacturer of the product.

Shipping and handling charges are non-refundable

We WILL NOT, under any circumstances, accept any returns!

We are not responsible for any losses in the mail while returning returned merchandise.

Merchandise should be properly packed and insured with the carrier for the full amount of purchase