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Hello fellow eBayer’s, I’m Chuck, I try to offer you premium products at bargain pricing. Customer service is the backbone of my business. Our goal is simple, to provide you with the highest quality products coupled with outstanding customer service. Feel free to contact us via email or by phone if you have any questions. Rest assured that we will strive to make your buying experience with us rewarding and to your complete satisfaction.
Auction details- I try to list all my items with as much information as possible. If you have a doubt or question, please ask before you bid. Shipping charges will always be listed with each auction. Due to volume of emails received, email questions regarding shipping cost will not receive a response. Again, ALL my auctions include a listed shipping charge. The only exception to this rule is for buyers or bidders from Canada. In which shipping will have to be pre-calculated according to postal code. And if you have special shipping request like overnight or similar. Items over $250.00 require a signature at time of delivery. This is a paypal policy and we adhere to this policy.
Shipping boundaries - I ship exclusively to the continental USA, Canada, Puerto Rico and Hawaii. If you are not within these territories please do not bid.
Unconfirmed Addresses- If your address with Paypal is unconfirmed, this will delay the shipping process. Please have your address confirmed with Paypal to avoid shipping delays and confusion.
About our products- All our listed products are "brand new" in original box (unless stated otherwise). We do not sell used, seconds, refurbs or scratch-and-dent items. Any emails received requesting the condition of our products will not receive and answer. We will refer you back to this page. We clearly state the condition of our products with each listing. If the item listed is stated as "new" you can rest assured that its "new".
Insurance- All our orders ship fully insured, free of charge for your protection. When you buy from w30chuck your product is fully insured. Should the product be damaged, lost or stolen in transit- we will replace it free of charge. Another good reason to buy from w30chuck.
Florida sales tax: All Florida residents pay 7.00% (seven percent sales tax). We do not charge sales tax -we just simply collect it for the State of FL and Miami-Dade county. Please do not ask us to circumvent state and local laws by requesting sales tax exemption.
All buyers outside of the state of Florida are exempt from sales tax.
- Discrepancies- If you encounter a problem just email or call me first. Please don’t jump to conclusions and leave negative or neutral feedback. Rather, give me the opportunity to hear you out and resolve the issue before leaving any derogatory feedback. Keep in mind that communication is the key on eBay to resolving all potential problems. I can be reached at 305-823-6991 Mon. thru Friday 9:30 AM to 5:30 PM est., or by email at, w30chuck@gmail.com
"ATTENTION"
"AOL, Yahoo, Hotmail and all other free email service provider account holders. These email host typically use extensive email filters to avoid pop-ups, junk mail, spam, unsolicited mail and viruses. This has created a problem for us in reaching our customers or vice-versa. If you have tried to email us on several ocasions and do not receive an answer from us, please check your bulk, blocked or junk email filters and folders. We on the other hand utilize a domain without such filters. In the event that you do not here back from us via email, we just simply did not receive your message. If this is the case, please contact me via the phone listed above."
- Feedback- To our valued customers: Due to the fact that some buyers hold feedback hostage or as a bargaining chip to leverage financial gain. I will ONLY leave feedback for you after you have received your purchased product from me, are satisfied with the purchase and consequently leave/post positive feedback for me, at which time I will gladly post positive feedback for you.
- Feedback Manipulators: To those who's sole purpose is to you leave negative feedback, extort, manipulate or post false deliberate negative feedback, to discredit our integrity on ebay, (which is a violation of ebay feedback policy), we will report you to ebay and Trust & Safety and place you on our "block bidder" list.
- Newbee’s or (0) feedback bidders- You are welcome to bid, keep in mind that your bid is a contract to purchase, if you win you must follow thru with your purchase. If you do not follow thru with you purchase, I will file a “non-paying bidder’ report with eBay and block you from my auctions.
"Our reputation and integrity is very important to us and I think you'll agree that my feedback is indicative of my commitment to you ....our valued customer"
I’m a Titanium Power Seller and a Top Rated Seller, please bid or buy with confidence. Only eBay's finest sellers who meet and maintain strict levels of trust, integrity, customer service and accounts in good financial standing are awarded with this honorable distinction. I'm also Square Trade and Paypal Premier Verified. Coupled together, the bottom line is that you can trust me to deliver your product exactly as advertised! We work hard to earn your business everyday. Feel free to contact me via email or phone should you have any questions.
-Chuck
I speak English, Spanish and a bit Japanese
Have fun, bid, buy and make friends….So let’s eBay!
"this page is still under construction-any ideas are welcomed"
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