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LEGACIES OLD AND NEW INC. (A DIVISION OF M & M ANTIQUE ENTERPRISES INC.)
WELCOME TO OUR ABOUT ME PAGE
WE LOVE ANTIQUES, COLLECTIBLES AND DEPRESSION GLASS. AS YOU CAN SEE BY VIEWING OUR AUCTIONS, WE GIVE OUR CUSTOMERS A VERY DIVERSE SELECTION OF DEPRESSION GLASS, SPORTS COLLECTIBLES AND ANTIQUES. WE HAVE ONE MAJOR GOAL IN MIND AND THAT IS TO MAKE YOU, OUR CUSTOMER HAPPY. WE APPRECIATE YOUR BUSINESS AND JUST LOVE REPEAT BUSINESS!!!PLEASE READ BEFORE PLACING YOUR BID.
YOU, OUR CUSTOMER, ARE OF THE UTMOST IMPORTANCE TO US. WE WANT TO TELL YOU JUST WHAT YOU CAN EXPECT FROM US AND WHAT WE EXPECT FROM YOU. THIS WAY THERE ARE NO SURPRISES OR CHANCES OF MISUNDERSTANDINGS. WE WILL DO EVERYTHING POSSIBLE TO MAKE SURE YOUR TRANSACTION IS SMOOTH AND PLEASANT. WE DESCRIBE ITEMS EXACTLY AS THEY ARE SO THAT YOU MAY BE SURE YOU ARE GETTING EXACTLY WHAT YOU ARE BIDDING ON. WE DO THE BEST WE CAN WITH OUR PICTURES AND ARE ALWAYS GLAD TO SEND YOU OTHERS IF YOU WANT THEM. WE ALWAYS ANSWER ALL E-MAIL USUALLY WITHIN THE DAY WE RECEIVE IT, UNLESS WE ARE OUT OF TOWN GATHERING FOR OUR FUTURE AUCTIONS. THE FOLLOWING ARE A FEW GUIDES TO GO BY:- 1-COURTESY COUNTS WITH US. OUR E-MAILS ARE PROMPT, COURTEOUS AND HONEST. WE EXPECT NO LESS THAN THAT FROM OUR CUSTOMERS.
- 2-ASK ANY AND ALL QUESTIONS BEFORE BIDDING THIS HELPS ELVIATE AND PROBLEMS OR CONCERNS.
- 3-END OF AUCTIONS WE USE A SPECIFIC SOFTWARE THAT ALLOWS US TO SEND AUTOMATED AUCTION CLOSINGS. YOU WILL RECEIVE OUR AUCTION CLOSE E-MAIL WITHIN 12 HOURS OF THE FINISH OF THAT AUCTION, UNLESS WE ARE OUT OF TOWN, THEN WE WILL SEND PROMPTLY UPON OUR RETURN. IT WILL GIVE YOU OUR SHIPPING ADDRESS, WHICH IS: M & M ANTIQUE ENTERPRISES INC. 27 FAZIO COURT LITTLE EGG HARBOR, NJ 08087 ALONG WITH THE TOTAL AMOUNT DUE INCLUDING SHIPPING (WE SHIP 99% BY USPS, UNLESS YOU ASK US NOT TO). WE WILL ALSO GIVE YOU AN AMOUNT INCLUSIVE OF INSURANCE (RATES FOR INSURANCE ARE SET BY THE USPS AND WE DO NOT CHARGE MORE THAN THEY ASK FOR IT). PLEASE SEE OUR NEXT PARAGRAPH TO GET A HANDLE ON THE INSURANCE "GIG".
- 4-INSURANCEWE WILL NOT REFUND MONEY FOR ITEMS DAMAGED IN SHIPPING IF YOU DO NOT PAY FOR INSURANCE, PERIOD. ALL SHIPPING AND INSURANCE IS TO BE PAID BY THE BUYER. WE PACKAGE WITH BUBBLE WRAP AND STYROFOAM PELLETS (MOSTLY RECYCLED) TO INSURE GETTING YOUR PURCHASE IN ONE PIECE. THERE ARE OCCASIONS THAT THE SHIPPING COMPANIES HIRE "GORILLAS" IN THEIR SORTING ROOMS AND THINGS GET DAMAGED. WE HAVE NO CONTROL OVER THAT, BUT ARE ONLY TOO HAPPY TO a-FORWARD TO YOU THE INSURANCE RECEIPT (IF YOU HAVE PAID FOR IT) SO YOU CAN PLACE YOUR CLAIM WITH THE POSTAL SERVICE OR OTHER SHIPPING ENTITY. THIS IS NOW REQUIRED BY THE USPS, WE ARE ONLY ALLOWED TO FORWARD YOU THE INSURANCE RECEIPT AND YOU MUST MAKE THE CLAIM. b
- 5-PAYMENTS WE EXPECT PROMPT PAYMENT FOR ITEMS THAT YOU HAVE BID IN GOOD FAITH ON WITHIN 7 DAYS OF THE CLOSE OF AN AUCTION, UNLESS PRIOR ARRANGEMENTS HAVE BEEN MADE. WE WILL SEND FOLLOW UP E-MAILS 10 AND 17 DAYS FROM END OF AN AUCTION. WITH THE 2ND NOTICE WE ALSO FILE FOR A NON-PAYMENT BIDDER ALERT WITH E-BAY. WITH THE 3RD AND FINAL NOTICE WE FILE A NON-PAYMENT REFUND NOTICE WITH E-BAY. WE DO THIS TO PROTECT OURSELVES. WE ACCEPT PAY PAL FOR VISA/MASTER CARD AND AMERICAN EXPRESS. NON-PAYMENT RESULTS IN US ASKING FOR A FINAL VALUE CREDIT FEE FROM E-BAY. WHEN WE DO THIS, IT RESULTS IN A STRIKE AGAINST YOU, THE BUYER. AS THEY SAY, 3 STRIKES AND YOU ARE OUT. E-BAY SUSPENDS NON-PAYERS. WITH CHECKS WE HOLD YOUR MERCHANDISE FOR 10 DAYS OR UNTIL THE CHECK CLEARS. WITH MONEY ORDERS AND PAY PAL WE SHIP THE NEXT SHIPPING DAY. SHIPPING DAYS ARE GENERALLY FRIDAYS TIME PERMITTING.
- 6-FEEDBACK-IS THE KEY TO ALL SUCCESSFUL E-BAY PERSONS. WE LEAVE POSITVE FEEDBACK AFTER EACH SUCCESSFUL TRANSACTION. WE WOULD APPRECIATE THE SAME FROM YOU.
- WE HOPE TO MAKE YOUR TRANSACTION WITH US A VERY SMOOTH ONE. IF EVER THERE IS A CONCERN OR QUESTION, PLEASE ASK IN ADVANCE. FEEL FREE TO PHONE US AT 609-294-3122, IF WE ARE NOT THERE, WE HAVE AN ANSWERING MACHINE. PLEASE REMEMBER TO LEAVE YOUR NAME, NUMBER AND ITEM NUMBER. IT SAVES ANY PROBLEMS DOWN THE ROAD. MANY THANKS, DAN & MARILYN MELEGA
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