Since the increasing popularity of music CD and now downloaded music, most people will find that audio cassettes are very old fashioned thing. In some countries, they don’t even produce them anymore if new albums are released. Audio cassettes now faces the extinction period, the same like LP in the 80’s. We know there are people that still collect audio cassettes, whether is for nostalgic reason, use them in their car (ours only have cassette only audio player), or just for fun collecting, we have more than 800 titles you can choose and. We add our items in weekly basis, so please check our store often.

If your favorite artist currently isn't in our listing, please feel free to ask us and we will try to find it for you. We also have hundreds of CD (and will add hundreds more) and some collectibles that most of it can only be find in Indonesia.

We also use this page to explain matters regarding our package handling, shipping and delivery, and refund policy. We do explain these matters in all of our item listing but we feel that we must explain further to our customers and potential customers.

PACKAGE HANDLING

All of our cassettes and CDs will be ship with bubbler envelope. While we do have complaints (about 1 in every 50 cassettes we sent) that some of our buyers received the item with broken case, we still use bubbler envelope instead of ‘more secure’ cardboard box. The reason for this is to provide our buyers with the lowest shipping cost they need to pay. If we use cardboard box maybe the package will ‘more secure’ but the shipping cost definitely will be higher (more than $10) since the box is heavier than bubbler envelope. Since most of our cassettes sold at $9.99 of course most buyers will be put off if they must pay more for the shipping than the actual item itself. We also have some bad experience when we shipped items with very thick and heavy cardboard box and they arrived in badly damaged condition, so the box package isn’t always guaranteed safer.

We do ship with cardboard box if buyers buy lots of cassettes from us. With some items like figures or large collectibles of course we always use cardboard box to ship those items.

For our customers, if you received broken cassette or CD case, please contact us so we can negotiate for refund or replacement.

SHIPPING & DELIVERY TIME

We send the packages maximum 5 days after payment received (not from auction ended since some customers completed their payment 7 days or more after auction ended). We go to the post office twice a week in order to fulfill the 5 days maximum, so some customers can have the same day delivery after completed payment while others have to wait several days.

We are using government postal service to ship most of our items. Since July 2008 we only use registered international airmail and EMS (express mail service) as our delivery method for safety and reliability reason.

EMS (Express Mail Service)

With EMS the package is 100% secure. It has online tracking number that can be checked anytime with daily status update. The delivery time usually quite predictable, 3-7 days to Asia and Australia, 5-8 days to most Europe countries and about 6-12 days to US, Canada, and South American countries. Delay can be occurs in custom or tax office but usually it won’t take long to clear the package.

The worse thing that can happen for EMS delivery is the package is returned back to sender if the recipient didn’t get it after a while (this period is vary in each country but usually between 1 week until 1 month before returned back to sender).

One minor weakness in EMS is that we can’t ship to every country in the world while registered international airmail can.

Registered International Airmail

Registered airmail package don’t have tracking number. We can ask our post office to help track the package but it will take at least a week or two to locate its status.  Until now we haven’t lost any registered airmail but we can’t guarantee that 100% (unlike EMS delivery) and that’s why we have our refund policy.

As for registered airmail delivery, it is indeed harder to predict. We can tell this by our own experience delivering hundred packages each month. Delivery to US, while to some cities can be as fast as 7 days, our customers in some cities received their packages in 4 weeks time.

We do have several complaints about delivery time using registered airmail. We always explain that while we always maintain our 5 days maximum delivery, but once the packages already in post office possession, there’s nothing we can do to speed up the delivery process.  The delay can happen anywhere, at our post office, at the transit, at the recipient post office, or at all of them.

All we can do is asking help to the post office to track the package (which quite a while) and asking our customers to be more patient, and if they haven’t received their packages within 6 weeks after auction ended then we will send a refund.