Our Business Strategy and Goals:
· We DO NOT sell neither used nor counterfeit items and all of our low priced items are new from the factory
· We are the low price (product cost and shipping cost included) leader in our industry. We will match and even beat any seller that tries to undersell us. (Give us a valid quote of their listing).
· We obtain our products from the source import warehouse and have the ability to outpace any seller in shipping ALL items available in the warehouse. In order to keep costs down, we depend on close exchange of information with our supplier. We do not hold inventory on all our items. Occassionally, our import warehouse would run out of stock on some items. Be assured that we try our best to keep our store updated with all the available items and we assure you we have better knowledge on what runs out than our competitors. If you encounter a time when you purchase an item that is out of stock and you wish to wait for its arrival, we will give you 15% off your purchase. Otherwise, we will refund you your money with our sincerest apologies. You can also choose to buy another item instead, on which we will apply the 15% discount.
· We will communicate with you throughout the whole online transaction, even until the item arrives at your doorstep. We encourage communication through emails and will answer all questions you may have promptly. We aim to develop an ongoing and strong friendship with all our customers.
· We use Priority Mail or UPS most of the time to guarantee speedy shipment of your purchase. We also ship within one business day. Refer to our feedback for our clients’ testimonies of our service. We are BETTER than our competitors at all aspects of the feedback breakdown.
· Integrity in our business dealings marks our Competitive Advantage.
· We promise to always charge just and fair shipping and handling prices. We are sick and tired of sellers who lower their items' prices but OVERINFLATE their shipping charges just to attract traffic to their stores.
· The Bottom-line of our business is; Great prices, Great value, Great customer service and great overall online experience.
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