Wooahh offers many different kinds of Italian charms and european beads. Pugster also offers stylish lines of fashion jewelry for every occasion, including our own line of colorful Murano Glass jewelry. Our many lines include bracelets rings earrings pendants brooches belly rings and necklaces.
As the name implies, Wooahh wants to make your eBay experience a one of a kind shopping experience. Regardless if you are an expert eBayer or a new member to eBay, you'll find your shopping experience exceptional and lots of fun with Wooahh!
Tel: (626)356-1881
Fax:(626)604-4629
Join our new Italian Charm Club discus- sion board today! Share your charming experiences with other Italian Charm fans
Wooahh is a sister company of Pugster, Inc. a.k.a. pugster888, the fastest growing ecommerce company. On January 2005, pugster888 hit its 100,000th feedback and received an honorary red shooting star, which symbolizes the most elite top sellers group in eBay. Because of this, Wooahh was created to again face the challenge of receiving yet another red shooting star for Pugster, Inc.
Just like pugster888, our main goal is to bring you exceptional customer service together with a fun shopping expereince. "We are not satisifed if we are not able to exceed your expectations." For more information about our website, please visit us at www.pugster.com, or visit us here for more information on pugster888.
Which invoice should I pay?
We combine your items into one order at the end of the day and send out Wooahh invoices via email. If you ever have a question about the amount you should pay, please email us for an invoice. Please do not pay for items individually if you wish to combine shipping.
What is the status of my order?
Once we receive your payment, we send out a payment confirmation. There is also a shipment confirmation when your items are shipped. Please email wooahh@pugster.com.
I can't seem to get Paypal to work. Can you help me?
Please contact us and we will send an invoice or a request through Paypal.
Does Wooahh have this particular charm, color, or style?
Please email us at wooahh@pugster.com and describe the charm. We are happy to help you navigate our selection. You can also search on eBay for a keyword followed by Wooahh.
Do you offer Express or Priority shipping?
Yes, please refer to the table below for rates. We cannot guarantee delivery timeframes for regular or Priority shipping, but we do guarantee your order will be shipped on the same day you pay. This applies to all payments received by 5pm Pacific Time.
Just wondering if you are the same as Pugster.
Yes, we are a sister company of Pugster, Inc. a.k.a. pugster888.
What kind of payments do you accept?
We accept Visa, MasterCard, Discover, American Express and e-checks through Paypal. Paypal is a reliable processing method used by customers worldwide and is an approved method of payment for Ebay, Amazon and many large internet sites. We also accept Money Orders and Cashiers Checks.
I have ordered items, where do I send payment?
Please send money order payment along with your eBay bidder name, item numbers, mailing address and email address to us at the following address:
Wooahh
2835 Sierra Grande St.
Pasadena, CA 91107-3448
Do you accept personal or company checks?
Sorry, we don't accept any personal or company checks due to company policies. We can only accept credit cards and e-checks through Paypal. Other methods of payment are money order or cashier's check.
Can I send cash?
You could, but we prefer you do not. If you do send cash, we are not responsible for any loss in the mail. Paypal has proven to be the safest and fastest way to pay, and for us to process your account. You can also send instant money order payments using Bidpay (http://www.bidpay.com/).
Can I combine shipments?
Yes, we can combine shipments for up to 3 days so you can save money on the shipping charge. We will be happy to e-mail you a combined invoice. If you do not receive your invoice automatically at the end of the day, please send an e-mail to wooahh@pugster.com to let us know you are finished shopping. Please do not pay for items individually if you wish to combine shipping.
Is there any free shipping?
We occasionally run special promotions which include free shipping. When they are in effect, these promotions are advertised prominently on the auction page.
Can you ship outside of the United States?
Yes, a flat rate of $3.50 will apply for the first item, then $1.50 for each additional item thereafter. These rates are only offered when a single lump sum payment is sent for all items to be shipped together.
What are the shipping charges?
We offer a shipping rate per each item ordered, shipments can be combined if you send in one payment for the entire order:
Domestic (7-10 days)
$2.50 First Item $1.50 Ea. Additional
Domestic Priority (2-3 days)
$7.99 First Item $1.50 Ea. Additional
Domestic Express (1-2 days)
$17.99 First Item $1.50 Ea. Additional
Air Canada (10-12 days)
$3.50 First Item $1.50 Ea. Additional
Global Express Canada/INT (3-5 days)
$30.99 First Item $1.50 Ea. Additional
Air International (10-15 days)
$3.50 First Item $1.50 Ea. Additional
Do you insure the packages that are sent out?
We provide optional insurance on all orders for $1.30 per $50.00 of item value.
1. Go to this link: https://www.paypal.com
2. Login using your email address and password
3. Click on the end paymenttab on the top of the page
4. Enter the recipient's e-mail: wooahh@pugster.com
5. Enter amount to be paid.
6. Scroll to "Goods-Action."
7. Press Continue.
8. If total amount already includes shipping, do not add anything in "shipping."
9. Include all item numbers won in "item number" box separated by commas.
10. Press continue.
Wooahh, Inc. is a VERO PROGRAM MEMBER on eBay. We do police auctions from time to time. In the event we find a listing infringing our copyrights/trademark or images we will request the listing be ended via eBay. Infringing items may include our images as we do not allow others to copy our images without express written permission. If you have had auctions removed by Vero system notification, please check to see that you have not 'borrowed' our images. For any questions, please visit eBay's Vero Program information page or feel free to email us at: wooahh@pugster.com .
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