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Greetings! Thank you for visiting Pretty Bouquet Crafts Gallery. We are running this online business from a smoke and pet free home located in Kajang, Selangor, Malaysia. Kajang, located 20 KM away from the Malaysia’s capital city, Kuala Lumpur, is famous for its very unique food - “Kajang Satay”.
Well! What products are we selling?
We are supplying quality craft items likes Satin Ribbons, Organza Ribbons, Organza favor bags, Lace, Sequins, Acrylic Jewel Gems which are in different shapes, Beads, Buttons, Shimmer butterflies, Florist tapes, wires and other handicraft products. Occasionally, we also have other products not directly relating to craft, but something that we found really good, nice and worth sharing with our valuable customers.
Customers’ satisfaction is important to us, we strive for Excellent Customer Experience & Satisfaction, Hence, we always work together with our customers to resolve any problem that arises, We also look forward to having a harmonious relationship and even some friendships with our customers all around the world.
As a home based business, it means we need not have a physical store, thus, saving on the rental cost. As such, our products are sold at a reasonable price. We also believe in providing excellent customer service so that our customers will feel what they have purchased from us is worth spending.
At the backend, we go through quality check on every single piece of item before we carefully pack and dispatch them out. This helps in eliminating the chances of item wrongly delivered or customers receiving item that is far beyond their satisfaction level.
Yes, We offer 100% Moneyback guaranteed should you are dissatisfy with your order. However, I believe none of us would wish to go through the hassle. Return and refund policy should only be used as the last resort as it is rather time consuming and wasting of money and resources.
We welcome any feedback in regards to improving our customer service or even items you are looking for. Our e-mailbox is always welcoming every valuable feedback, enquiries, and orders. As such, please feel free to email us.
Warmest Regards,
Worldofonline
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