Welcome to YannaJewelry. The beautiful jewelry items we list in our eBay store are all original YannaJewelry designs. Our goal is to bring the up-scale American, European and Asian design to everyone at only a fraction of the cost of those jewelry store in New York, Paris and Tokyo. We also make personal custom designs and alternation on our existing design for customers, if there's a certain piece of jewelry you'd like us to make for you, we will be more than happy to assist you.
SHIPPING AND HANDLING
Please pay attention to our S&H policies as they have recently changed
PROCESSING
For standard orders, please allow 1-3 business days for processing. For customized orders or orders with special instructions, please consult us for detailed handling time.
DOMESTIC SHIPPINGS
Domestic shipping for single/combined shipment value $299 or less
Shipping Method
Price
Detail
Signature Confirmation Required
Standard
$3.95
Usually delivers in 2-5 business days after processing; usually by USPS
No
Priority
$6.95
Usually delivers in 1-3 business days after processing; usually by USPS
No
Express
$24.95
Usually delivers on the next day, fully insured; usually by FedEx or UPS
Yes
Domestic shipping for single/combined shipment value $300 or more
Shipping Method
Price
Detail
Signature Confirmation Required
Priority
FREE!
Usually delivers in 1-3 business days after processing; fully insured, usually by USPS or FedEx
Yes
Express
$24.95
Usually delivers on the next business day after processing; fully insured, usually by FedEx or UPS
Yes
Note for domestic buyers:
For your protection, signature confirmation is required for all shipments value $300 or more
We reserve the right to refuse any order per our discretion, and will notify/refund you promptly if you order is cancelled.
INTERNATIONAL SHIPPINGS
Shipping Method
Price
Detail
(actual shipping time may vary greatly due to custom controls)
Signature Confirmation Required
Express (for Canadian orders, The U.S. Virgin Islands, and U.S. Territories)
$28.95
Usually delivers in 1-4 business days after processing; fully insured; usually by USPS or FedEx
Yes
Express (for all other countries)
$58.95
Usually delivers in 1-6 business day after processing; fully insured; usually by FedEx or UPS
Yes
Special note for international buyers:
All international orders are fully insured and require signature confirmation.
Currently, we ship to most countries in Western Europe, Canada, Puerto Rico, Mexico, Australia, New Zealand, the Caribbean, South Africa, and most countries in Eastern Asia.
Many countries impose import taxes on your purchase. Although we cannot estimate these charges in advance, you may contact your local customs office for specific information, and the taxes are usually calculated as a percentage of the purchase price.
We reserve the right to refuse any order per our discretion, and will notify/refund you promptly if you order is cancelled.
FAQ
Do you accept check or money order?
We recommend payments through Paypal however we do accept check or money order. We will email you an invoice after your purchase, and you can simply send a check or money order with the amount shown on the invoice to: Yanna Jewelry, 550 S Hill St, Suite 710, Los Angeles, CA 90013. We will process your purchase as soon as we cleared your payment (it may take up to 5 business days to clear your check or money order payment).
Can you resize my ring?
Currently we do not do re-size for our customers, however most of our rings can be easily re-sized at most jewelers. Feel free to consult with us if the ring you desired is re-sizable. What is the best way to contact you?
For now the best way to contact us is through Ebay message system. We usually response to our customers promptly, if you do not receive an answer to your question within 2-3 business days please email us again because we may have neglected your email by mistake or the message did not went through. If you want to get in touch with us as soon as possible, please leave a message on our Windows Live: ch_0719@yahoo.com, please make sure to mention that you are asking us something regarding our items on Ebay.
Do you allow layaway? Can you hold items for me until I can make the payment?
Sorry we currently do not accept layaway.
Can I make payment by terms?
No we only accept payment in full amount, but we can hold merchandise for you for as long as 15 days upon request.
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