ABOUT FEEDBACK AND DSR STARS FROM EBAY'S HELP PAGES
Buying and selling online isn’t like doing business face to face. Success requires a level of trust. The buyer trusts a seller to accurately describe items for sale and deliver them promptly. Sellers trust buyers to pay promptly. And everyone needs good communication to make it work.
How to leave detailed seller ratings
You can leave detailed seller ratings on the Leave Feedback page after you leave your overall rating (positive, neutral or negative).
If you choose to leave detailed seller ratings, you must leave them at the same time you leave your overall Feedback rating and comment. When you’re rating the seller, please keep the following in mind:
Be honest. Objective ratings help sellers improve performance and help future buyers accurately evaluate sellers.
Review the item title and description BEFORE rating the seller on the ITEM AS DESCRIBED.
Consider only business days when evaluating COMMUNICATION. Sellers don’t always check email on weekends and holidays.
When rating sellers on SHIPPING TIME, rate the seller on the TIME IT TOOK THEM TO MAIL THE ITEM, not the time it took you to receive the item.
The handling time is the number of business days the seller will take to ship the item after receiving your cleared payment. A payment is considered "cleared" after the money from the buyer has been deposited into the seller’s account. If the buyer pays by PayPal, the payment may clear immediately. However if the buyer pays by check, money order, or eCheck, it may take several days."
You shouldn’t hold sellers responsible for delays in mail services, international custom delays or for the time it took for your payment to clear.
When rating the seller on SHIPPING and HANDLING CHARGES, remember that sellers may charge actual packaging materials costs and a reasonable handling fee to cover the seller’s time and direct costs associated with shipping. *How could EXACT SHIPPING W/ NO HANDLING CHARGES OR FREE SHIPPING BE LESS THAN A 5 STAR DEAL !!*
Feedback is a snapshot of a members reputation. Note: Remember that any Feedback you leave is public and permanent and you are responsible for the words you use, so think carefully before leaving Feedback. Make sure that comments are fair and factual. Once left, Feedback becomes a permanent part of the member’s profile.. Make sure that comments are fair and factual. If there is a dispute, try to resolve it before leaving Feedback. Negative Feedback posted in haste does NOT solve problems.
Members should use caution and good judgment when leaving Feedback for another member of the eBay Community. Members could be held legally responsible for damages to a member‘s reputation if a court were to find that the remarks constitute libel or defamation.
Thx. for dropping by. zanymiz
* My note.
|
)
)
)
)
) 