Acceptable forms of payment are: Paypal (verified accounts with confirmed addresses only) and Money Orders or Certified Checks. Payment must be received within 7 business days after order is confirmed. Winning bidders must confirm their order within 2 business days (48 hours) after notification of close of auction.

Shipping & Handling is calculated based on USPS Priority Mail. We do offer multiple shipping options for your convenience. Should you win the item, simply contact us indicating your shipping preference.

All orders will be scheduled to ship within 3 business days AFTER payment has been confirmed. Combined shipping is available on certain items. Please E-mail us for details.

If payment is made through paypal, we will ship to the confirmed address only.

z-Diva offers a 10 day return policy if the items sold are found to be incorrectly described or damaged. The returned items will be accepted only if the return guidelines are followed:

• The item must be returned in all the original packaging, including cartons, boxes, and copy of customer sales invoice.
• All returns must be boxed and packed securely for shipping.
• Shipping and insurance charges are not refundable.

Customer satisfaction is very important to us and our feedback rating reflects this satisfaction. However, If there is ANY problem after receiving your order, our Customer Service staff welcomes you to email friends@zDiva.com to help resolve all problems as quickly as possible.

Proud eBay Member since September 2004, z-Diva strives to provide an excellent customer experience earning your trust and your return business. Our store specializes in fun and stylish jewelry and handbags for lower than retail prices.

zDiva
24165 IH-10 West, Suite 217
San Antonio, TX 78257

Email: friends@zDiva.com