HCDI Trading .com a dba of Marketing and Money Management LLC located Tyler Texas. The beginnings of this company started in 1994 and now typically stocks 1000 computers and thousands of periphereal computer parts (hard drives, keyboards, processors, etc.). To speak to a Sales Rep. please call 866-853-4234

How do I purchase an item?

To purchase an item on eBay you either 1) need to bid on the item within an auction setting (and win the auction with the highest bid) or 2) click on the "Buy It Now" button in a fixed price setting. You will then be notified within 24 hours via email with instructions onhow to complete the transaction.

What is your Shipping Policy?

WE UNDERSTAND THAT RECEIVING YOUR PRODUCT IN GOOD CONDITION AND FAST IS IMPORTANT TO YOU!!!. IT'S IMPORTANT TO US TOO!!! Our products generally ship within 3 to 4 Business days from the time your payment clears and is made available to us. Please be aware that holidays can delay some shipments an additional 2 to 3 days. From time to time there are other circumstances that can delay shipment. We will notify you by email if there is any reason your shipment is delayed. Most Texas residents will receive their orders in 2-3 business days (1-2 days processing + 1 day shipping) after payment clears. *Please note that we can only ship to a physical address that can be serviced by FEDEX Ground in the United States. All International orders (with exception to Canada) are wire transfer only. International customers are responsible for paying all shipping fees, tarrifs, and taxes. For tracking information please call customer service at 866-853-4234

What is your Return Policy?

YOUR SATISFACTION IS GUARANTEED OR YOUR MONEY BACK!!! 30 day Warranty from HCDI Trading, Manufacturer's Warranty may apply on certain Products. HCDI Trading offers 30 Day and 1 Year Warranties. Length of warranty varies depending on product. Some products may be eligible for Manufacturer Warranty up to 5 Years. Please refer to the product description for the warranty that applies to the product you have purchased. PLEASE RETAIN YOUR SHIPPING BOX AND ALL PAPER WORK FOR THE DURATION OF YOUR WARRANTY!!!! You will receive a Warranty Assurance Form with your product. The Warranty Assurance Form must be completed in full and accompany the return product. If you choose to have your product shipped to you FedEx Ground, you will also receive a FedEx Return Label. As an added service there is no cost to you for this label. Again, this only applies to FedEx Ground shipments. Please allow up to 10 days to process returns. Returns are subject to a 25% restocking fee . For assistance please call Customer Service at 866-853-4234

What Kind of Customer Service help do you offer?

WE WANT TO HEAR FROM YOU!!!! HCDI welcomes your comments. We want to know if you are having any problems with our products, have suggestions on how we can better serve you or need additional information before you buy. Our email and phones are answered Mon-Fri 8am-5pm cst. We try to respond in as prompt a manner as possible. For Customer Service call 866-853-4234 or email pamk@1hcdi.com